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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

January 01, 2021

I had excellent customer service. Everyone was friendly and efficient. I have maintenance done there for several of my vehicles. Thank you and Happy New Year. More

by TARRFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector, Jarren Brown
Jan 03, 2021 -

Lithia Toyota of Medford responded

Hello Tarra Family, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

December 31, 2020

I received excellent customer service at this dealership when buying a new vehicle as well as when bringing in a vehicle for repairs. Thank you. More

by LITHIATOYOTAMEDFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melinda Koch, Armando Ledesma Jr., Skyler Reagan, Tina Kreide, Joseph Kyttle
Jan 01, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

December 30, 2020

Luis was super easy to approach and knew where to direct me and how to work with my needs and wants for a vehicle. I would Highly suggest him to any buyer! More

by TRAUTMANALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Luis Rodriguez
Dec 30, 2020 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Luis is fantastic, we're so glad you had the opportunity to work with him! Congrats on your new purchase, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

December 30, 2020

Scott was easy to work with, no pressure. Nice to see that everyone was following covid-19 guidelines! 2nd new car purchase from Lithia Toyota. Any perks for repeat customers? More

by Toyota People
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Scott Weigand
Dec 31, 2020 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive sales experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

December 30, 2020

This is my third vehicle in 3 years from your dealership Scott / Josh and Evan were outstanding! Overall attention to detail and follow up was appreciated More

by BTROSS2128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Scott Weigand, Joshua Walton
Dec 31, 2020 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Scott, Josh, and Evan, and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

December 29, 2020

As a long time customer I appreciated John’s and Lithia’s willingness to help in a special circumstance. Thank you and Happy New Year More

by jeffreychaas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy, Scott Knuepel
Dec 29, 2020 -

Lithia Toyota of Medford responded

Thank you so much, Jeffrey, for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

December 29, 2020

Excellent service! John and Scott have been particularly helpful. I trust Toyota Medford for the maintenance and servicing for all of my vehicles! Thank you More

by BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Scott Knuepel
Dec 30, 2020 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience working with Scott and John! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

December 28, 2020

Patient and informative to work with. Flexible with test driving and familiarizing yourself with a potential purchase. Great communication and willingness to consider all information you bring to the table More

by TStiles849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Templer
Dec 28, 2020 -

Lithia Toyota of Medford responded

It's great to hear that Greg was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

December 26, 2020

I pulled in for an oil change without an appt and they got in in and out before the time I was told it was going to take.. Quick and easy! GOOD JOB!!! More

by PWRSTROK21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Dec 27, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

December 25, 2020

Scott was straightforward and easy to deal with. And I was equally happy with the quick in-and-out financing experience with John Matthew. I drove off the lot feeling happy with the entire experience. More

by LIBBYSCOTT8
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Scott Weigand
Dec 27, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear Scott and John were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Troy Kloke, General Sales Manager

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