
Lithia Toyota of Medford
Medford, OR
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I came in to buy a truck from David Solorio specifically because he is knowledgeable and genuinely friendly. He goes above and beyond for his customer. because he is knowledgeable and genuinely friendly. He goes above and beyond for his customer. More
Scott was very helpful in securing the truck i wanted and holding it for me until i returned from deployment. Any questions i had were answered and i couldn’t have asked for better assistance. holding it for me until i returned from deployment. Any questions i had were answered and i couldn’t have asked for better assistance. More
Thank you to John McNerny for your fast, courteous service during my oil change. You are always so friendly and helpful. See you again in 6 months. service during my oil change. You are always so friendly and helpful. See you again in 6 months. More
Car buying is never easy, this said, Scott and the team at Medford proved to be both efficient and upfront about the purchase process. It’s never comfortable spending this kind of money. It helps to have t at Medford proved to be both efficient and upfront about the purchase process. It’s never comfortable spending this kind of money. It helps to have the stability of a trusted dealership. More
I always appreciate working with John Oppy. His attention to detail and friendliness make the experience of vehicle maintenance easy with no stress. I honestly believe customer service is the key success in to detail and friendliness make the experience of vehicle maintenance easy with no stress. I honestly believe customer service is the key success in any organization, that is what makes John such a valued employee in my eyes. Lithia has done a fantastic job by employing such great people, like John. Thank you for your dedication to great customer service, John. More
Your service department did not update me on the recall for the fuel pump ...!!!! I think y'all can still wash the vehicles that come in for service ..!! for the fuel pump ...!!!! I think y'all can still wash the vehicles that come in for service ..!! More
I have always in the past had good service from this facility. This time I didn't feel as though they really wanted to help me. I went in for an oil change but also my SRS light had just recently gone facility. This time I didn't feel as though they really wanted to help me. I went in for an oil change but also my SRS light had just recently gone on. I get it that that this isn't the oil change department deal, but at least they could have offered to set up a separate appointment to get that fixed. I left there not knowing if they were going to look at that or not. When the guy called me saying my car was ready I asked him about the SRS light and he said I need to make a separate appointment for that. I said ok, well can I do that now. He was kind of short with me but did transfer me to a girl that also had an attitude, she was very short with me on the phone. Anyway, it wasn't a pleasant experience this time. I have an appointment for Tuesday but am seriously thinking of taking it somewhere else. Just so you know I'm not one to complain but since you asked I felt I needed to let you know how I felt since I have been thinking about this experience since I was in there yesterday. More
I arrived early for my appointment but the Dealership was up and running and ready to help. The place was clean and the staff was friendly. The service that was done on my car was quick but everything was up and running and ready to help. The place was clean and the staff was friendly. The service that was done on my car was quick but everything was addressed. Quality staff! More
Very helpful in obtaining a tire for my new truck! Had service performed at same time. Everything was easy and streamlined for efficiently. Thanks and merry Christmas service performed at same time. Everything was easy and streamlined for efficiently. Thanks and merry Christmas More