Lithia Toyota of Medford

Car buying is never easy, this said, Scott and the team at Medford proved to be both efficient and upfront about the purchase process. It’s never comfortable spending this kind of money. It helps to have t at Medford proved to be both efficient and upfront about the purchase process. It’s never comfortable spending this kind of money. It helps to have the stability of a trusted dealership. More

I always appreciate working with John Oppy. His attention to detail and friendliness make the experience of vehicle maintenance easy with no stress. I honestly believe customer service is the key success in to detail and friendliness make the experience of vehicle maintenance easy with no stress. I honestly believe customer service is the key success in any organization, that is what makes John such a valued employee in my eyes. Lithia has done a fantastic job by employing such great people, like John. Thank you for your dedication to great customer service, John. More

Your service department did not update me on the recall for the fuel pump ...!!!! I think y'all can still wash the vehicles that come in for service ..!! for the fuel pump ...!!!! I think y'all can still wash the vehicles that come in for service ..!! More

I have always in the past had good service from this facility. This time I didn't feel as though they really wanted to help me. I went in for an oil change but also my SRS light had just recently gone facility. This time I didn't feel as though they really wanted to help me. I went in for an oil change but also my SRS light had just recently gone on. I get it that that this isn't the oil change department deal, but at least they could have offered to set up a separate appointment to get that fixed. I left there not knowing if they were going to look at that or not. When the guy called me saying my car was ready I asked him about the SRS light and he said I need to make a separate appointment for that. I said ok, well can I do that now. He was kind of short with me but did transfer me to a girl that also had an attitude, she was very short with me on the phone. Anyway, it wasn't a pleasant experience this time. I have an appointment for Tuesday but am seriously thinking of taking it somewhere else. Just so you know I'm not one to complain but since you asked I felt I needed to let you know how I felt since I have been thinking about this experience since I was in there yesterday. More

I arrived early for my appointment but the Dealership was up and running and ready to help. The place was clean and the staff was friendly. The service that was done on my car was quick but everything was up and running and ready to help. The place was clean and the staff was friendly. The service that was done on my car was quick but everything was addressed. Quality staff! More

Very helpful in obtaining a tire for my new truck! Had service performed at same time. Everything was easy and streamlined for efficiently. Thanks and merry Christmas service performed at same time. Everything was easy and streamlined for efficiently. Thanks and merry Christmas More

I appreciate how quickly I can get my car serviced. The quality of the work has always been top notch. Helpful Good discounts, very friendly quality of the work has always been top notch. Helpful Good discounts, very friendly More

Service wait time was great, however sales rep wasn't very helpful when asked to clarify services that come more highly recommended then others. When he lists off 10 items that need to be done, not sure very helpful when asked to clarify services that come more highly recommended then others. When he lists off 10 items that need to be done, not sure how I reasonably decide what is necessary and what is suggested? When asked for his recommendations, I was given the same repeated 10 items, as if annoyed with my question. I guess it's on me know what is critical and what's an up sale. He otherwise seems friendly, perhaps an off day. More

The staff nice and friendly. The waiting area is very nice, seats are comfy and like that they have phone chargers. Accommodating to customers. Thanks! nice, seats are comfy and like that they have phone chargers. Accommodating to customers. Thanks! More

Chad, Cate and the team down at Lithia Toyota Medford is 100% top notch. This is my 7th Toyota and each and everyone has been a very simple easy purchase!!! Thanks again Chad!!!!! 100% top notch. This is my 7th Toyota and each and everyone has been a very simple easy purchase!!! Thanks again Chad!!!!! More