Back

Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,810 reviews

December 15, 2020

Service wait time was great, however sales rep wasn't very helpful when asked to clarify services that come more highly recommended then others. When he lists off 10 items that need to be done, not sure More

by TREY.BERKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Dec 15, 2020 -

Lithia Toyota of Medford responded

Thank you for your honest feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

December 15, 2020

The staff nice and friendly. The waiting area is very nice, seats are comfy and like that they have phone chargers. Accommodating to customers. Thanks! More

by VANESSA_TROTTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Dec 15, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review, Vanessa! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

December 12, 2020

Chad, Cate and the team down at Lithia Toyota Medford is 100% top notch. This is my 7th Toyota and each and everyone has been a very simple easy purchase!!! Thanks again Chad!!!!! More

by BOSCO72000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Chad Soares, Steven Kahae
Dec 12, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review!. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

December 12, 2020

They heard what I was asking and provided a reasonable price immediately. They were there when they said they would be and had the car ready when they said it would be. I consider myself a first time buy More

by JimNA
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan
Dec 15, 2020 -

Lithia Toyota of Medford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

December 11, 2020

We had a good experience with Lithia Toyota of Medford. The sales team was helpful and professional they made buying a truck as about as easy as it gets. More

by ARMOROFGOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Scott Weigand
Dec 11, 2020 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and we look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

December 11, 2020

John was great and super helpful:). Very kind and got things finished quickly for us. He has been very helpful over the years. Always a good attitude More

by TY68GTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Dec 12, 2020 -

Lithia Toyota of Medford responded

We are very happy to hear that John and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

December 11, 2020

John Oppy was great as usual! He reviewed my service records and found items I had previously had done, thus savind me $$$. Always has a smile and is super helpful. More

by K9LOVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Dec 12, 2020 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

December 10, 2020

David Solorio was very helpful great experience. Brian Berg also was a great help much appreciated. They were able to order my vehicle and have it arrived ahead of schedule. More

by CHADDWICKSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, David Solorio
Dec 10, 2020 -

Lithia Toyota of Medford responded

We are very happy to hear that David and Brian provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

December 10, 2020

I have an er out of town, so with no appt, you all got me in & great service! Thank you so very much I’m not sure what else to say with a 25 word min.. More

by INDIAPALACE1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Dec 11, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

December 10, 2020

Always a great experience. This team is superb and I always feel well taken care of and my truck is always serviced correctly. Highly recommend. More

by TRC70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, John Oppy, Thomas Pitts
Dec 11, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words regarding your recent service visit, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

...
282
...