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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

December 09, 2020

Great experience. John Oppey always takes very good care of me. We have purchased 3 new vehicles there in the past, and are always happy with our service. Thank you, your teams are amazing. More

by TUUTHDR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Dec 10, 2020 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

December 09, 2020

Joshua St. Germaine was the sales person I worked with in trading my car in for a newer, Toyota certified used car. He was very helpful in working out a deal that I think was good for both of us. And he co More

by wlamb55
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Cate MacPherson, Joshua St. Germaine
Dec 10, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

December 09, 2020

My appointment went smoothly. I traveled 2 hours to have my car serviced and after my long drive it was nice to have employees that were knowledgeable and friendly! More

by AMYCRESCENTCITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, John Oppy
Dec 10, 2020 -

Lithia Toyota of Medford responded

Thank you, Amy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

December 09, 2020

Very professional, did not feel like I was buying a car. no pressure.very easy and non stressful experience.i will definitely get my next vehicle here. More

by JONESMELISSA700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Dec 10, 2020 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Melissa, you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

December 09, 2020

I've purchased 3 consecutive Priuses from Lithia in Medford. The first two were great experiences with the service dept. This third one has shown how the dealership has turned away from excellent cus More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I couldn't tell you her name, she's new but she did fine.
Dec 26, 2020 -

Lithia Toyota of Medford responded

Hello Nancy. Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, someone from management will be in touch. Troy Kloke, General Sales Manager

December 08, 2020

I have always been 100% satisfied every time I go in for car maintenance or problem over the past 10 years! I can trust all will be well! More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Dec 09, 2020 -

Lithia Toyota of Medford responded

Thank you, Jo, for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

December 08, 2020

Fast friendly not pressured sales team worked to get what I wanted they found me great financing at an affordable rate the teams was kind clean and very respectful going out of the way to get me taken c More

by BALENTINE001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Joshua St. Germaine
Dec 08, 2020 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

December 08, 2020

I appreciate your kind service and quick in and out dealings with getting my car serviced. I feel Lithia keeps me feeling safe out on the roads More

by J2KSHAVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Dec 08, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

December 07, 2020

I was reluctant to schedule a regular servicing of my Camry during the pandemic, but found the service staff most accommodating. They enabled me to avoid as much social interaction as possible, includin More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Dec 07, 2020 -

Lithia Toyota of Medford responded

Thank you, Ron! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

December 07, 2020

Excellent Service and Politeness and Gentlemens and gentlewoman and knowledgeable. They are all awesome and I enjoy coming to this place to service my two vehicles. More

by elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, Jayna Lack
Dec 07, 2020 -

Lithia Toyota of Medford responded

Elizabeth, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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