Back

Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,807 reviews

December 09, 2020

My appointment went smoothly. I traveled 2 hours to have my car serviced and after my long drive it was nice to have employees that were knowledgeable and friendly! More

by AMYCRESCENTCITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, John Oppy
Dec 10, 2020 -

Lithia Toyota of Medford responded

Thank you, Amy, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

December 09, 2020

Very professional, did not feel like I was buying a car. no pressure.very easy and non stressful experience.i will definitely get my next vehicle here. More

by JONESMELISSA700
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Dec 10, 2020 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear, Melissa, you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

December 08, 2020

Fast friendly not pressured sales team worked to get what I wanted they found me great financing at an affordable rate the teams was kind clean and very respectful going out of the way to get me taken c More

by BALENTINE001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Joshua St. Germaine
Dec 08, 2020 -

Lithia Toyota of Medford responded

Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

December 08, 2020

I appreciate your kind service and quick in and out dealings with getting my car serviced. I feel Lithia keeps me feeling safe out on the roads More

by J2KSHAVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Dec 08, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

December 08, 2020

I have always been 100% satisfied every time I go in for car maintenance or problem over the past 10 years! I can trust all will be well! More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Dec 09, 2020 -

Lithia Toyota of Medford responded

Thank you, Jo, for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

December 07, 2020

I was reluctant to schedule a regular servicing of my Camry during the pandemic, but found the service staff most accommodating. They enabled me to avoid as much social interaction as possible, includin More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Dec 07, 2020 -

Lithia Toyota of Medford responded

Thank you, Ron! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

December 07, 2020

Excellent Service and Politeness and Gentlemens and gentlewoman and knowledgeable. They are all awesome and I enjoy coming to this place to service my two vehicles. More

by elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, Jayna Lack
Dec 07, 2020 -

Lithia Toyota of Medford responded

Elizabeth, thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

December 07, 2020

John Oppy is always great. He remembers me year after year and seems genuine when saying it's nice to see me again. I have bought 3 new Highlanders from you beginning in 2006. The go to guy for my buys More

by C person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Dec 08, 2020 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with John and the team and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

December 05, 2020

Customer service personnel were very helpful and friendly. . The service desk was under-staffed. Only one person at the service desk trying to help customers and answer phone calls. A very pleasant More

by GWOOD3
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, David Solorio
Dec 07, 2020 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

December 05, 2020

Steven Kahae is awesome and we loved working with him again. Very straightforward and easy to communicate with and that's why we asked him for help with buying our second car. More

by JENNIFERW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Steven Kahae
Dec 07, 2020 -

Lithia Toyota of Medford responded

Thank you, it's great to hear that Steven was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

...
283
...