Lithia Toyota of Medford

John Oppy is always great. He remembers me year after year and seems genuine when saying it's nice to see me again. I have bought 3 new Highlanders from you beginning in 2006. The go to guy for my buys year and seems genuine when saying it's nice to see me again. I have bought 3 new Highlanders from you beginning in 2006. The go to guy for my buys has always been Jon Vevera. It's always been a very positive experience dealing with Jon and it seems like old home week when we reconnect. You should be proud of your staff and overall operations. I sure am. More

Customer service personnel were very helpful and friendly. . The service desk was under-staffed. Only one person at the service desk trying to help customers and answer phone calls. A very pleasant friendly. . The service desk was under-staffed. Only one person at the service desk trying to help customers and answer phone calls. A very pleasant gentleman was shuffling cars and trying to help the customer service with helpful interactions as he was moving in and out. The lobby was full and customers waiting outside because of under-staffing. More

Steven Kahae is awesome and we loved working with him again. Very straightforward and easy to communicate with and that's why we asked him for help with buying our second car. again. Very straightforward and easy to communicate with and that's why we asked him for help with buying our second car. More

They are the best. Was very easy to work with and fast. We were treated professionally the entire transaction. Would buy there again and will be back for service when needed. Thank you! We were treated professionally the entire transaction. Would buy there again and will be back for service when needed. Thank you! More

I had a service appointment. I was told it would be an hour wait. After an hour and a quarter I went to check on my car. Paperwork was ready, I signed off. They couldn't find my keys. After scrambling hour wait. After an hour and a quarter I went to check on my car. Paperwork was ready, I signed off. They couldn't find my keys. After scrambling about for 5 minutes or so, they realized that they did NOT yet work on my car. They worked on the wrong "blue Prius." I had to wait another 45 minutes which messed up my whole afternoon. Not only that, I have no idea if they actually did the tire rotation. I know they didn't clean the windows. They gave me back the same paperwork I had already signed off on. I was late, so I left before it occurred to me that I have no idea about those details. For goodness' sakes they didn't even check the license plate number of the car on the work order!!! The clerk "gave" me a free mini-detail for the next time, plus $30 off the next service. That's basically useless to me since I purchased lifetime oil changes for my new 2018 Prius at the time. More

John Oppy is so nice. He makes us want to only have our work done there. Everyone else we talked to was also very nice. work done there. Everyone else we talked to was also very nice. More

Purchased this vehicle "on line"! I contacted the dealership via the web site and received a prompt contact from a sales rep named, Scott. I urge people to seek him out. Contact Lithia and tell them dealership via the web site and received a prompt contact from a sales rep named, Scott. I urge people to seek him out. Contact Lithia and tell them you want to deal with Scott Weigand. He is the man. No nonsense, just ready to make it happen for you as the prospective buyer. You kicking tires? He'll patiently help you focus, and zero in on the vehicle you need. Already know what you want? He'll get it for you. How do I know? Initially I was "kicking tires'. From the initial contact until the point I put a deposit down on incoming inventory that met my specific desires in terms of options etc. to the proverbial "t"... Scott met me at my interest and desire level and never ever got pushy. Always polite and helpful and non-invasive! I did a bunch of research on my own, figured out what I wanted, circled back and discussed it with him, and Scott found it for me. Great experience - no BS, total respect for covid protocals when I went in to close the deal... this was really the optimal car buying experience. Very pleased with the truck and very happy with the buying experience. Would recommend buying your vehicle with Scott Weigand @ Lithia on line. Easiest car purchase you'll likely ever have. More

I would not buy a Toyota from anyone else. This is our 2nd vehicle from Lithia Toyota of Medford and when the time comes we'll buy our 3rd one from here 2nd vehicle from Lithia Toyota of Medford and when the time comes we'll buy our 3rd one from here More

Scott was awesome! He worked really well with me and found the best deal there was to offer! I appreciate all of his hard work that was put in(: found the best deal there was to offer! I appreciate all of his hard work that was put in(: More

Great dealership with excellent staff. I loved working with Bryce and Jayna!! I love my new 2021 RAV4! Best car purchase experience by far! 10/10 :) with Bryce and Jayna!! I love my new 2021 RAV4! Best car purchase experience by far! 10/10 :) More