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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

December 01, 2020

Last time I came in for service, I was not thrilled by my experience, the wait time, etc. This time Lithia Toyota was superb. Thank you for being committed to improvement, and thank you for making my experie More

by DELRIONTOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy, Jarren Brown
Dec 01, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We appreciate your business! Mark Grossman, Service Manager

December 01, 2020

Very happy with the service I have received! Both when I purchased my truck to having it serviced. The staff has been very professional in every way! More

by BSACKETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Joseph Kyttle
Dec 01, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your five-star review! Mark Grossman, Service Manager

December 01, 2020

Chad and Nate was patient in helping me find the Highlander that would fit my needs and explained all the features of the different trims. More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, Chad Soares
Dec 01, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Chad and Nate to be a positive one. We hope you enjoy your new Highlander, and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

December 01, 2020

Salespersons were efficient and personable, as well as straight-forward. They generally did not use any pressure techniques. The Finance Manager was knowledgeable and fast. More

by FSGILBERT
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Greg Templer, Luis Rodriguez
Dec 01, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

November 30, 2020

Thomas took time to listen to my concerns regarding my Prius and the headlight illumination issues I was experiencing. The problem was corrected in addition to the regular service that I needed. Thank you More

by l2k
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Nov 30, 2020 -

Lithia Toyota of Medford responded

It's great to hear that Thomas was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 30, 2020

Excellent Service. Armando was so great, he is very knowledgeable and kind. I ordered my 2021 Tundra and everything worked out great. Thank You Lithia More

by MONICA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Armando Ledesma Jr.
Nov 30, 2020 -

Lithia Toyota of Medford responded

Thank you, Monica! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

November 30, 2020

Our family had a great experience purchasing a vehicle from Lithia Toyota. I came to test drive a hybrid RAV4 a few times while making a decision. I never felt pressured to buy each time I came to do a More

by Germaine Angely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Cate MacPherson, Greg Templer, Skyler Reagan
Dec 01, 2020 -

Lithia Toyota of Medford responded

Thank you, Germaine, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

November 28, 2020

We were happy to be able to complete negotiations over the phone and very pleased with the vehicle and with the straightforward approach to the negotiations. We would have liked to have to spend a litt More

by NELSMCGOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer
Nov 29, 2020 -

Lithia Toyota of Medford responded

Nels, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

November 28, 2020

Had a great experience with Brian Berg and team at Lithia Toyota. Just bought my 8th Toyota and they always take care of my family. Thanks again for an amazing sales experience. More

by GOOGS911
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, David Solorio, Troy Kloke
Nov 29, 2020 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your 8th Toyota! If there is anything else Brian and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

November 28, 2020

My daughter had both of mine and her vehicles lubed and oiled here. she said you all were so very nice and she appreciated everything that you all do. She was very happy when she left. We have always gone More

by TAHOEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cant remember but he told jokes
Nov 29, 2020 -

Lithia Toyota of Medford responded

We appreciate your business and our service team looks forward to serving you again soon! Mark Grossman, Service Manager

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