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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

December 01, 2020

Salespersons were efficient and personable, as well as straight-forward. They generally did not use any pressure techniques. The Finance Manager was knowledgeable and fast. More

by FSGILBERT
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Greg Templer, Luis Rodriguez
Dec 01, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

November 30, 2020

Thomas took time to listen to my concerns regarding my Prius and the headlight illumination issues I was experiencing. The problem was corrected in addition to the regular service that I needed. Thank you More

by l2k
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Nov 30, 2020 -

Lithia Toyota of Medford responded

It's great to hear that Thomas was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 30, 2020

Excellent Service. Armando was so great, he is very knowledgeable and kind. I ordered my 2021 Tundra and everything worked out great. Thank You Lithia More

by MONICA24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Armando Ledesma Jr.
Nov 30, 2020 -

Lithia Toyota of Medford responded

Thank you, Monica! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

November 30, 2020

Our family had a great experience purchasing a vehicle from Lithia Toyota. I came to test drive a hybrid RAV4 a few times while making a decision. I never felt pressured to buy each time I came to do a More

by Germaine Angely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Cate MacPherson, Greg Templer, Skyler Reagan
Dec 01, 2020 -

Lithia Toyota of Medford responded

Thank you, Germaine, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

November 28, 2020

We were happy to be able to complete negotiations over the phone and very pleased with the vehicle and with the straightforward approach to the negotiations. We would have liked to have to spend a litt More

by NELSMCGOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer
Nov 29, 2020 -

Lithia Toyota of Medford responded

Nels, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

November 28, 2020

Had a great experience with Brian Berg and team at Lithia Toyota. Just bought my 8th Toyota and they always take care of my family. Thanks again for an amazing sales experience. More

by GOOGS911
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, David Solorio, Troy Kloke
Nov 29, 2020 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your 8th Toyota! If there is anything else Brian and our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

November 28, 2020

My daughter had both of mine and her vehicles lubed and oiled here. she said you all were so very nice and she appreciated everything that you all do. She was very happy when she left. We have always gone More

by TAHOEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cant remember but he told jokes
Nov 29, 2020 -

Lithia Toyota of Medford responded

We appreciate your business and our service team looks forward to serving you again soon! Mark Grossman, Service Manager

November 28, 2020

Excellent service. I appreciate the depth of knowledge. I will definitely return to this location for future service required. I appreciate the staff and their freindliness. More

by mark.taylor.71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Scott Knuepel, Thomas Pitts
Nov 29, 2020 -

Lithia Toyota of Medford responded

Mark, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and Thomas and Scott forward to working with you again. Mark Grossman, Service Manager

November 28, 2020

We came in for front brakes but ended up paying over $1,600 for complete set of brakes plus had to rent a car because they didn't finish on time. Then, the next day they didn't finish on time. John Op More

by KEVINJACK782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Oppy
Dec 15, 2020 -

Lithia Toyota of Medford responded

Hello, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention; we appreciate all customer feedback as it allows us to learn and make improvements. Mark Grossman, Service Manager

November 27, 2020

It was a pleasant surprise when Josh and the team had us in and out in such short order! Everyone was was very friendly and professional. Thank you More

by RCHLRSN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Cate MacPherson, Joshua Walton
Nov 29, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words regarding your recent experience working with Josh, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

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