Back

Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

Showing 4,807 reviews

November 27, 2020

I was very happy with the purchase and the sales team was excellent. However, after the sale and getting the key to the new 2020 Camry XLE Hybrid, I was a bit uneasy. The tire pressure warning light had come More

by NCO-MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Cate MacPherson
November 26, 2020

Great service as always! John Oppy communicates the service needs of the truck and prices that go along with it. Stays in contact if changes arise to the original service plan. Thanks again! More

by JRS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Nov 29, 2020 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with John and our team and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

November 26, 2020

Attentive & professional. Great experience. Used shuttle to finish Thanksgiving shopping at Costco during 3 hour service. That was perfect. Really appreciate everyone’s good service. More

by sharonince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Nov 29, 2020 -

Lithia Toyota of Medford responded

Sharon, Thank you for your business and this review. We're happy to hear Thomas and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

November 26, 2020

Benji was great to work with on the purchase of our new Tacoma. He was very knowledgeable about all the options. Very quick and easy sale. More

by JSWARTZ84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Bryce Beatty, Cate MacPherson
Nov 29, 2020 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new Tacoma purchase, and let us know if Benji or our team can be of any more assistance! Troy Kloke, General Sales Manager

November 26, 2020

They replaced a part that had become damaged by elements at no cost to me even though the car was out of warranty. Totally unexpected! More

by bill97520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Nov 29, 2020 -

Lithia Toyota of Medford responded

Bill, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

November 26, 2020

Thomas kept in touch about the progress of the service and gave advice about the status of my auto's needs rather than a service recommendation based solely on mileage. More

by DAV709
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Nov 29, 2020 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience working with Thomas here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 26, 2020

I was running late but they still took good care of me! My visits here always seem very professional and orderly. Great job—thank you. More

by KLINEKAPLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Nov 29, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad Jarren and our team were able to help, and we hope to see you again! Mark Grossman, Service Manager

November 25, 2020

John Oppy is always helpful, friendly and accommodating. MY car looks wonderful, inside and out but especially under the hood, where the mice managed to eat out much of what was there. Country living can More

by LBGARRISON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Oppy
Nov 25, 2020 -

Lithia Toyota of Medford responded

Hello, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

November 25, 2020

Scott was polite courtesy was great. Provide a ride back home while the work was being done on my 2013 tundra whixh was done when he said it would More

by larmarst
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Nov 25, 2020 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business, Scott and our team look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

November 25, 2020

Joe in service was awesome as always and they had me in and out in no time. Thanks guys for all your help getting my truck serviced! More

by Jmula9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Nov 25, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

...
286
...