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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

November 19, 2020

Always a good experience at Lithia Toyota Medford. I came in for a recall on the fuel filter and an oil change. Both were done in a timely manner. More

by teri7155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Nov 19, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

November 19, 2020

Excellent attention by service agent and coordination with insurance company. Timely response and regular updates. Discovered additional issue which needed corrective action and alerted me to area of fut More

by bhaddon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Nov 19, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

November 18, 2020

I went to get an oil change and through some confusion about why I was there I waited for quite a while. But after some time the staff there realized the error and corrected the problem quickly and profe More

by KZACH541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Joseph Kyttle
Nov 18, 2020 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 18, 2020

We were very happy with the service at Toyota! We will definitely use this dealership again. They did everything they said they were going to do and we never felt pressured into the sale. More

by HeatherGriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Joshua St. Germaine, Troy Kloke
Nov 18, 2020 -

Lithia Toyota of Medford responded

Thank you, Heather! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

November 18, 2020

Muchas gracias por hacernos sentir como en nuestra casa, y tenernos paciencia, te agradezco mucho David, y a tu equipo tambien,que siempre seas asi, no solo con nosotros si no con cualquier persona Gracias. More

by ANAMONT1017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio
Nov 18, 2020 -

Lithia Toyota of Medford responded

Thank you! Quality customer service is always our number one priority so we are happy to hear that David met your expectations. Thank you for choosing Lithia Toyota of Medford. We look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

November 17, 2020

We had several cars to chose from the the salesman gave us time. We paid cash and it took too long to get through "finance." We were there 3 hours, at least one hours too long. More

by OS2703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Cate MacPherson, Greg Templer
Nov 17, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and apologize for the unusually long wait. We will share your comments with our team and if you would like to tell us more about your visit, please don't hesitate to reach out to me. Troy Kloke, General Sales Manager

November 17, 2020

Great service! Very kind and quick work. Very much appreciated the polite and friendly service. Love quick and great service. Will be back in six months! More

by WATERSSHELLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Nov 17, 2020 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

November 16, 2020

Fast, friendly service. All the servicing was done half an hour earlier than projected, which was a nice surprise. I'm very happy with my 2019 Yaris, and I'm really comfortable trusting Lithia to keep my c More

by WHUGHES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Nov 16, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

November 14, 2020

John Oppy arranged for a service appnt. for my Toyota T-100, for an oil change. My truck was taken in promptly for the service and completed quickly. The inspection during the oil change revealed the nee More

by Koes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Nov 15, 2020 -

Lithia Toyota of Medford responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

November 14, 2020

Every time I have come in for service I have received excellent care and left very satisfied. I had my Toyota Highlander towed all the way from Ashland just because I trust Lithia Toyota’s service depart More

by SUESZOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Nov 15, 2020 -

Lithia Toyota of Medford responded

Sue, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

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