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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

November 14, 2020

They were able to take my car in for an oil change without an appointment. Very happy with the service. Always friendly and very little pressure to spend on additional work. More

by JDSACHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Nov 15, 2020 -

Lithia Toyota of Medford responded

JD, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

November 13, 2020

My purchase from Lithia Toyota of Medford was a great experience from beginning to end! Skylar and Dennis made it so easy! I love my Toyota Corolla! More

by AMYCRESCENTCITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Skyler Reagan
Nov 13, 2020 -

Lithia Toyota of Medford responded

Amy, It's fantastic to hear that Skylar and Dennis provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

November 11, 2020

We had a tire rotation done and it ended up not going well. Thomas was able to us in quickly while fixing the issue and refunding us with no charge. More

by Z_A_C_H00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Nov 11, 2020 -

Lithia Toyota of Medford responded

Hello, The team at Lithia Toyota of Medford appreciates your business and feedback. We strive to meet and exceed the expectations for all of our guests and are thrilled to know Thomas was committed to work with and resolve any outstanding concerns. If there is anything we may do to further assist you I would like to hear from you. Mark Grossman, Service Manager

November 11, 2020

Great service 👏. Friendly staff. No push for anything other than what you came to buy. They will even allow you to test drive by yourself . But some employees were allowed to wear a mask 😷 to make polit More

by MARWETET
Recommend Dealer
No
Employees Worked With
Skyler Reagan
Nov 28, 2020 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear our staff was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! Congratulations on your new vehicle! Troy Kloke, General Sales Manager Troy Kloke, General Sales Manager

November 11, 2020

The car was serviced before they said it would be. I didn't have to wait long at all. One trip walking around the block and it was ready. More

by DARK_SKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Nov 11, 2020 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

November 10, 2020

Excellent service. Mr David was very kind and he helped us a lot in our first purchase. We are very happy with our new truck. More

by YUBANYRIVERSDN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio, Dennis Kane
Nov 10, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working David. We're glad to hear we delivered such a great experience! Troy Kloke, General Sales Manager

November 09, 2020

Joe was great to work with - he took my info and keys and I was on my way. When I picked up my truck later that day, he clearly explained what was done and what was needed down the road. Thanks again! More

by Tucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Nov 09, 2020 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford, Tucker. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

November 07, 2020

I brought my 2017 Toyota Sienna in for an oil change, the service department got me checked in right away, took me by shuttle over to the mall & called me promptly when it was ready. I was very pleased with More

by Vicki551
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Nov 07, 2020 -

Lithia Toyota of Medford responded

Vicki, thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

November 07, 2020

Thomas treated me with respect and friendly service. Thank you Thomas! I don’t like to be forced to give a longer review just to More

by jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Nov 09, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review, Jim. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Thomas here at Lithia Toyota of Medford. Mark Grossman, Service Manager

November 06, 2020

The staff and management were very helpful, polite and non pushy as well as did not coerce us into making a deal we did not want to make. I believe both parties were greatly satisfied with the car buying More

by SKAYLONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Joshua St. Germaine, Sam Galaviz
Nov 06, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and this review! We're happy to hear that Joshua and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Troy Kloke, General Sales Manager

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