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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

April 02, 2023

Great service. Had my oil changed and replaced dirty air filters. It service rep Joe Kettle was friendly. More

by PACINGDEKAGE
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Joseph Kyttle
Apr 03, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

April 02, 2023

I was from out of town, had a problem with my RAV 4, drove in to see them, they fixed my problem and changed my oil in 1 hour, even with no appointment!! More

by Theodorski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Apr 03, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

April 02, 2023

Everyone I worked with was extremely friendly and the rates were reasonable when compared to Southern California. I knew I was dealing with a much more ethical dealership and I would absolutely recommend More

by GFASCILLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Macias stepped in for Scott, since he was on vacation, and we was great to work with. , Brian Berg, Cate MacPherson, Scott Weigand
Apr 03, 2023 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

April 02, 2023

It was very nice for everyone to wait for us to get there from Brookings and stay late to finish our transaction 😊 we are very pleased with the way everyone treated us and our transaction was seamless. Than More

by LINDAPEACOCKCOPYWRITING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Jon Vevera
Apr 03, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, Joe and Linda! Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

April 01, 2023

Tyler, the salesman was entirely congenial, knowledgable and helpful. I bought a car from him when I was just stopping by to say hi, Denny and Benji were equally upstanding. Thank you, I love my car. More

by NANCYWOODWARDLCSW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Mark Grossman, Benjamin Barringer, Dennis Kane
Apr 03, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Nancy, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

April 01, 2023

Working with Steve Kahae was great, he made the process easy and pleasurable.I would definitely come back. More

by INDIAFRATUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Kahae
Apr 03, 2023 -

Lithia Toyota of Medford responded

Thank you for your review and kind words for Steven! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

March 31, 2023

My car is running so much better after the recommended service was performed. Bart did a great job checking everyone in. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart, John McNerny
Apr 02, 2023 -

Lithia Toyota of Medford responded

Lori, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

March 31, 2023

Overall had a good experience. We had a slight miscommunication but got it worked out quickly. The people I worked with were great. More

by JESSICAJHUSSEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Skyler Reagan
Apr 02, 2023 -

Lithia Toyota of Medford responded

Jessica, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

March 31, 2023

My rep is great. Knowledgeable and helpful and friendly. Work is done in a timely manner and as asked. More

by DECLINEDEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Apr 02, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! Jarren and our team sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

March 31, 2023

Very friendly people, always willing to go above and beyond, they explain everything so you know what your options are. I would not go anywhere else! More

by SMORRILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Tarolli , Mark Grossman, Jarren Brown, Julia Hamar
Apr 02, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Jarrren, Mark, and Julie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

Apr 02, 2023 -

SMORRILL1 responded

It is the least I can do!

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