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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

November 06, 2020

I brought my 2016 Tundra in for a routine oil and filter change Thursday morning at 8:30 as a walk-in with no appointment. I indicated I would be waiting for the truck, and Jarren Brown made sure I knew it More

by Hagrid of Ashland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Nov 06, 2020 -

Lithia Toyota of Medford responded

Thank you for the kind words for Jarren and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

November 05, 2020

Staff were very helpful before and after the sale, they showed everything on the new vehicle. Joshua was the best sale person I have meet to date, would but another vehicle from him More

by GLFNUT18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joshua St Germaine
Nov 05, 2020 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear it went well with Joshua, and staff. We hope you enjoy your new vehicle. We truly appreciate your feedback, and five-star rating. Troy Kloke, General Sales Manager

Nov 05, 2020 -

GLFNUT18 responded

Love the staff at Lithia Toyota, and will recommend this to everyone. Joshua and Troy were great!!!!

November 04, 2020

Steven kahae exceeded my expectations for a new car salesman. He was knowledgeable, courteous, patient and was willing to answer all my questions. I would highly recommend him to my friends and any cus More

by JACKSONI6464
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan, Steven Kahae
Nov 04, 2020 -

Lithia Toyota of Medford responded

Thank you, Jack, for sharing your thoughts about your experience with Steven here at Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

November 04, 2020

I have nothing but the best serviceWhen I have my car I have nothing but the best service When I have my car serviced at the Lithia store The people that have taken care of me have always been courteous More

by JD_SUNDET
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John McNerny
Nov 04, 2020 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

November 04, 2020

Traded a used vehicle for a new, and was pleased that my finance plan was 4% w/ no closing charges in the fine print, and no down payment. Evan made sure oil changes were part of my long term service plan. More

by OneWheelYogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Armando Ledesma Jr.
Nov 04, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad Evan was able to help, and we hope to see you again! Troy Kloke, General Sales Manager

November 04, 2020

John is always great! I always feel he has my best interests at heart. He explains things in a way that are easy to understand. More

by TY68GTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Nov 04, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

November 03, 2020

Chad was awesome to work with and the rest of the crew were very easy to deal with. Brian was friendly but very evasive and tried to keep you distracted when talking best price for truck. More

by LEWIS2751
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Chad Soares, John Matthew Uri
Nov 04, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it is great to hear about your excellent experience with Chad and Brian here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

November 03, 2020

Car was picked up & delivered with very responsible technicians & answered my questions clearly, easy to understand in a timely manner-I will be back when needed. More

by GBSMITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Nov 04, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

November 03, 2020

John Oppy is the best service tech ever! He always provides excellent customer service and professional advice. I love Lithia Toyota service department because John is there! More

by KRISTINA.ANDAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Nov 04, 2020 -

Lithia Toyota of Medford responded

We are very happy John provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

November 01, 2020

Lithia Toyota is always fast, efficient and they provide great communication during your appt. Reasonably priced and they have good sales on tires and more. More

by Rschwagerd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Nov 01, 2020 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

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