Lithia Toyota of Medford

5 star plus. Oil change & maintenance. Love Medford, 5 star plus. Oil change & maintenance. Love Medford, Oregon's, Lithia Toyota service center. Always treated kindly. Professionally. I notice 5 star plus. Oil change & maintenance. Love Medford, Oregon's, Lithia Toyota service center. Always treated kindly. Professionally. I notice all the customers are treated with the utmost care & respect. The part's department c / s representative is 100% A+ superb. Couldn't ask for better service. Thank you. More

I was very pleased with how the service was carried out. I was treated cordially by all I came in contact with. They were efficient and thorough. I was completely finished within 45 minutes. I was treated cordially by all I came in contact with. They were efficient and thorough. I was completely finished within 45 minutes. More

Repairs that my truck was brought in for were not done. asked them to fix windshield washer and was not done. It was supposed to be checked out and I picked it up and they said it was fine. Tried it out on asked them to fix windshield washer and was not done. It was supposed to be checked out and I picked it up and they said it was fine. Tried it out on the way home did not work and no washer fluid in it. So how could it work fine like they said. When I got home I checked it out and it was leaking fluid and no pressure. I called back and asked why. The answer was it will cost me 143.00 labor to check it out when I spent 3000.00 on a warranty? I have been buying cars from Lithia since 1993. I know I'm not very well liked there but at least they could be fair. I also was told my inside filter was very dirty and I had them change it out when you replaced my blower motor. The problem I have is I had it in for a oil service prior to that and they said it was checked? As far as the windshield washer goes not happy. I was almost told to take it somewhere else since it would be 143.00 to check it out. Why did I spend 3000.00 on a bumper to bumper warranty as I was told when I paid that and now it cost money. And finally I was told a mouse could have chewed the rubber hose this is the 3rd time I have heard this from the service Dept. I hope that there will be a good out come to this. Thanks for your ear on this matter. More

I'm always impressed when I come in for the simplest or the most complex issues. No BS, clear explanations and really close to when they promise it. I have never had to go back to have something corrected. the most complex issues. No BS, clear explanations and really close to when they promise it. I have never had to go back to have something corrected. John is just great to work with. Thanks More

Thomas always provides perfecto customer service. Thomas also alerts you to future service you vehicle may need as well as the cost. You are given the opportunity to plan for the cost. You are lucky to ha also alerts you to future service you vehicle may need as well as the cost. You are given the opportunity to plan for the cost. You are lucky to have such a competent employee. More

Perfect in and out in less then 45 minutes no appointment. Friendly people and thorough inspection out when promised. Thank you very much appreciated. I’ll be back appointment. Friendly people and thorough inspection out when promised. Thank you very much appreciated. I’ll be back More

I had my Prius in for recall headlight service. It took 2 trips as they needed to order a part (which they should have known they would need). The right headlight was never as bright as the left but it worke trips as they needed to order a part (which they should have known they would need). The right headlight was never as bright as the left but it worked. Only later did I realize that they had duct taped the bulb into the socket! More

Very little give on the price of a new car, but I guess that is the new standard since cars are now priced lower to begin with. Was in and out in one hour(ish) which was nice for a new car purchase! Josh that is the new standard since cars are now priced lower to begin with. Was in and out in one hour(ish) which was nice for a new car purchase! Josh St. G. Was friendly and very helpful. More

Good service with prompt resolution time. Tom Curphey is a great employee who is helpful in recommending service and ensuring everything is correct the first time. a great employee who is helpful in recommending service and ensuring everything is correct the first time. More

Working with John Oppy is always a pleasure. He is helpful, knowledgeable, courteous and quickly responds to my concerns. He makes sure the service work is done correctly and timely. Good work by te helpful, knowledgeable, courteous and quickly responds to my concerns. He makes sure the service work is done correctly and timely. Good work by techs as well! More