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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

October 21, 2020

Wonderful people! I had a great experience, everyone was so nice and helpful. The car buying experience was made easy with the great staff at Lithia Toyota of Medford. More

by KRISTEN.NEWKIRK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Greg Templer, Skyler Reagan
Oct 21, 2020 -

Lithia Toyota of Medford responded

Thank you, Kristen, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford!

October 20, 2020

Gave me an estimate of an hour wait and only waited a half hour!!! Greatly appreciated. We always bring our toyota here because of honesty and great service!!’ More

by riveras11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Oct 20, 2020 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

October 20, 2020

Chad Soares and Steve Kahae were amazing. I lost my car in the Alameda Fire When my families business burned and my car melted! But thankful I drove the bus that got 14 of our 50 residents to safety th More

by T.FIELDING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Chad Soares, Steven Kahae
Oct 20, 2020 -

Lithia Toyota of Medford responded

It's fantastic to hear that Chad and Steve provided you with great customer service while assisting you with your new Sienna! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

October 20, 2020

David was very fast and kind, worked around our tight timeframe and got it all done with no hassle. The finance manager was also able to get us a much better interest rate than the preapproval that we b More

by SNOWSHOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Cate MacPherson, David Solorio, Evan Seegmiller
Oct 20, 2020 -

Lithia Toyota of Medford responded

It's great to hear that David was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

October 20, 2020

Due to emergency surgery I missed my May appointment. Mr. Oppy reassured me that my car could receive service. The lobby was arranged for social distances and staff all wore their mask. Also I noticed staff More

by TED.NORMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart and Chad, John Oppy
Oct 20, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

October 19, 2020

Very friendly staff, prompt service and work was done according to plan. Cleanliness at the service area, I would recommend Lithia Toyota to anyone. Thank you. More

by K_REICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Oct 20, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, recommendation and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

October 19, 2020

John did an awesome job helping me with my issues. He was personable and professional as well. He did a great job anticipating my needs and accommodating my special requests. More

by RYANGARRETTAPOTHECARYINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy, Thomas Curphey
Oct 20, 2020 -

Lithia Toyota of Medford responded

We are very happy John provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

October 18, 2020

Scott was really helpful and friendly. He had the latest transmission computer update done to my truck. The problem was not completely taken care of, but I have faith that when the manufacturer figures thi More

by MIKETHESPRINKLERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Oct 19, 2020 -

Lithia Toyota of Medford responded

Hi Mike, We appreciate your business and our entire dealership team looks forward to serving you for all of your automotive needs. Mark Grossman, Service Manager

October 17, 2020

John is always good for us. He knows his business. He takes care of both of our vehicles. e have been dealing with him for approximately 10 yrs. More

by BINGOCAROL60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Oct 18, 2020 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad John is always able to help, and we hope to see you again! Mark Grossman, Service Manager

October 17, 2020

Thomas, in service, is excellent - none could be better. He is ALWAYS good to us. Nathan helped me look at a new Venza as I was curious about it.. He was knowledgeable, gracious, good and kind to us (old More

by PAULANDKARAN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan sales, Thomas Curphey
Oct 18, 2020 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

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