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Lithia Toyota of Medford

Medford, OR

4.5
4,809 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,809 reviews

October 06, 2020

Everyone is wonderful, service is always excellent. I alway bring my vehicles here and have never had a less that wonderful experience. And Mark Grossman is the best! More

by DANI211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Oct 06, 2020 -

Lithia Toyota of Medford responded

Dani, Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again! Mark Grossman, Service Manager

October 06, 2020

Very pleased with the service I always receive here. Very knowledgeable and friendly. They have a great team and make you feel welcomed always. Until next time. More

by VICKY_RICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Oct 06, 2020 -

Lithia Toyota of Medford responded

Vicky, We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

October 05, 2020

Friendly service rep worked with me on a couple issues and helped get the job done in a timely manner. Thanks you for being helpful More

by tim.owings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Oct 05, 2020 -

Lithia Toyota of Medford responded

Thank you so much, Tim, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

October 03, 2020

The staff at Lithia Toyota were very patient and friendly and never once made me doubt my decision. I would definitely buy another car from here! Definitely worth it! More

by Erika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Mike Rapport
Oct 04, 2020 -

Lithia Toyota of Medford responded

It's great to hear, Erika, that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

October 02, 2020

My experience with Lithia Toyota was outstanding. My sales people (Charlie and Bengi) were incredible. They helped me in every way. I have already recommended others to contact them. They are the best More

by keithnewcomb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bengi, John McNerny, John Matthew Uri, Melinda Koch, Charlie Whitley
Oct 02, 2020 -

Lithia Toyota of Medford responded

Keith, thank you for taking the time to share your thoughts on working with our team. We're glad to hear they delivered such a great experience! Troy Kloke, General Sales Manager

October 02, 2020

we came by appointment and the process was fast, smooth and with no hassle. The person told me of a tire sale and I agreed to buy 4 times, he gave me a good. price. Very please. More

by Anthonydpp44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Oct 04, 2020 -

Lithia Toyota of Medford responded

Thank you, Anthony, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

October 01, 2020

Negotiated price through email. Everyone was fair and no last minute changes or surprises. Five stars. Great price on our Highlander. Best car buying experience ever. More

by Smurph2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Dennis Kane, Melinda Koch, Kerry Phillips, Deanna Jackson, Jarren Brown
Oct 01, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

October 01, 2020

Dealer Found us the truck we were seeking and kept us Dealer Found us the truck we were seeking and kept us posted re:availability; encouraged us to test drive to be sure we liked it. Only problem is my More

by KGANSONTHEROAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Oct 01, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new 2020 Tacoma! We hope your husband will learn to enjoy this Tacoma. Please let Scott or our team know if we can be of any assistance with the features in the 2020 model! Troy Kloke, General Sales Manager

October 01, 2020

I've gone to the service department since I bought my first Prius in 2005 and generally appreciate the service. No complaints about the work. However, I think I've been over-charged more than once over More

by connie.saldana
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Oppy
Oct 01, 2020 -

Lithia Toyota of Medford responded

Thanks, Connie, for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

October 01, 2020

It was a pleasurable experience. They took care of my car quickly and had me back on the road without a hassle. I appreciate their timely manner and work. Thank you! More

by LDROBINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Oct 01, 2020 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

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