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Lithia Toyota of Medford

Medford, OR

4.5
4,809 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,809 reviews

October 01, 2020

Bought a slightly used Toyota Sienna and it was a very quick process. Staff was wonderful! Cate...you rock! Thanks! A wonderful experience; quick and easy. More

by JEANNEMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Skyler Reagan
Oct 01, 2020 -

Lithia Toyota of Medford responded

Jeanne, We are very happy to have provided you with such a positive experience working with Cate! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

September 30, 2020

Greg was very knowledgeable, helpful and not pushy. Greg even showed us s few things about the car, showed me how to link my phone. The finance man, John?, was also very helpful and explained as he went alo More

by MMALLOROY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, John Matthew Uri, Greg Templer
Sep 30, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and this review! We're happy to hear that Greg and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We hope you'll continue to enjoy your new 4Runner! Troy Kloke, General Sales Manager

September 30, 2020

Everyone here was awesome and so easy to work with! We are very happy with our purchase! We will definitely be coming back to do business here again! More

by SHELBYPORT1997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Chad Soares, Steven Kahae
Sep 30, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Congratulations on your new vehicle and let us know if we can help you out with any future car needs! Troy Kloke, General Sales Manager

September 30, 2020

Waited over 1 hr to find out the wrong part was ordered. Waste of my time. 1st time I've had a bad experience. Not happy More

by larmarst
Recommend Dealer
No
Employees Worked With
Mark Grossman, Thomas Curphey
Oct 17, 2020 -

Lithia Toyota of Medford responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Mark Grossman, Service Manager

September 30, 2020

There were some issues but overall ive been very satisfied with Lithia Toyota car sales and service thank you very much.. love my 4 Runner! More

by NBERG1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Evan Seegmiller, Charlie Whitley
Sep 30, 2020 -

Lithia Toyota of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

September 29, 2020

My appointment started ahead of my scheduled time. I was treated with courtesy by the Service Dept representative. And I have been satisfied with the work. More

by cmalcor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 29, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

September 29, 2020

Awesome service team and service department, never had a problem getting my vehicles serviced or repaired in the 15 years I have used them. Thanks! More

by BRRNREFERRALNET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, Thomas Curphey, Scott Knuepel
Sep 29, 2020 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

September 27, 2020

AS always, the service department was efficient, friendly, knowledgable, and just plain top-notch. John McNerny is always on top of his game, and does his best to give his customers a pleasant exper More

by Doni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 27, 2020 -

Lithia Toyota of Medford responded

Thank you, Doni! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 26, 2020

Very friendly and offered me a ride if I needed it. I have had very good luck and service with Toyota. I love being able to just drive up for service. More

by CMOSSERRN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 27, 2020 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

September 26, 2020

Service time was expedient I did not have to scheduled an appointment , efficient, friendly and professional. This is my first car and very pleased with everything. More

by JORDANADAMS4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Joseph Kyttle, Jarren Brown
Sep 27, 2020 -

Lithia Toyota of Medford responded

It has been a pleasure serving you, Jordan. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

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