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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

September 22, 2020

The service at Lithia Toyota of Medford is consistently good, professional, quick, every time I go in for scheduled maintenance it is in and out within an hour, very professional. More

by TIGHE OMEARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 22, 2020 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

September 22, 2020

The service at Lithia Toyota has always been exemplary and yesterday's experience was as expected. I arrived early for my appointment and that wasn't an issue. I was in and out with time to spare. More

by SYHARMONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 22, 2020 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

September 22, 2020

Johns extensive knowledge of my vehicle and friendly, positive attitude make for a great experience. The service at Lithia is always fast and efficient. I will return. More

by BILLSALLY187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Sep 22, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that John and our service team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

September 22, 2020

Thanks for picking my car up. My messages left had never been returned so I had to call main desk to speak to a person. I had to do the same to find out when car would be brought back since they had it 6.5 More

by SEAFREEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know who helped me
Sep 22, 2020 -

Lithia Toyota of Medford responded

Thank you for your feedback! We are sorry to hear that you weren't fully satisfied with your recent experience and apologize for the lack of communication. Please don't hesitate to reach out if you would like to discuss your concerns with us directly. We appreciate your business and hope you will give us another opportunity to serve you. Mark Grossman, Service Manager

September 22, 2020

Fast service. Efficient. Professional. Thanks to Charlie who took time from his sales to give me expert feedback on Body work & also helped me assess urgency of alert lights that were on in my car. More

by BRIELSMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley, Thomas Pitts
Sep 22, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear that Charlie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Mark Grossman, Service Manager

September 22, 2020

Unclear/incomplete directions given at drop off, but once John contacted me we got everything worked out. He was responsive and professional. Thank you John More

by MSERVANT
Recommend Dealer
Yes
Employees Worked With
John Oppy
Sep 22, 2020 -

Lithia Toyota of Medford responded

Thank you for your review and kind words for John, it's great to hear that he took good care of you. Thank you for choosing Lithia Toyota of Medford, we hope to see you again! Mark Grossman, Service Manager

September 22, 2020

Ben and Charlie were extremely easy to work with. They were very upfront and fair about everything. They went out of their way to make our car buying experience as smooth as possible. More

by DC0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Cate MacPherson, Charlie Whitley
Sep 23, 2020 -

Lithia Toyota of Medford responded

Thanks for your feedback on your recent visit to Lithia Toyota of Medford. I'm glad to hear that Ben and Charlie were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Troy Kloke, General Sales Manager

September 21, 2020

I had great service! Got in super fast and was called within the hour. Joseph was very nice! Thank you and look forward to next time :) More

by JARVISAMY62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 21, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

September 19, 2020

Prompt, efficient, good job, friendly service, what more could you ask for. Their car service dropped us off to get breakfast while we waited, then picked us up More

by debarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Sep 21, 2020 -

Lithia Toyota of Medford responded

Hello, It's great to hear that we were able to help you out. We are pleased to hear that our car service made your appointment a bit easier for you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

September 18, 2020

Great experience.. Scott and Benji were great!!! I will strongly consider buying my next Toyota from Lithia Toyota of Medford. Thank you thank you thank you!!! More

by NICKSEELY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Dennis Kane, Scott Weigand
Sep 19, 2020 -

Lithia Toyota of Medford responded

Thank you for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

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