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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

September 18, 2020

Everyone is very professional and exceedingly courteous. My service was accomplished in a very timely manner and a thorough inspection was performed and future service items identified More

by DRICH-DAWG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Sep 19, 2020 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

September 17, 2020

I got my Toyota aligned and the service advisor was pleasant and knowledgeable. I alway purchase from Toyota and this is the first few times I’ve started bringing my vehicles in for maintenance. So fa More

by RACHAEL.B_NELSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Sep 18, 2020 -

Lithia Toyota of Medford responded

Rachel, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

September 17, 2020

I brought my Highlander in for an oil change at 10:30. John M. estimated it would be ready between 11:30 and 11:45. Because two of the oil change bays were not used apparently for early lunch break, the More

by flyfishman
Recommend Dealer
No
Employees Worked With
John McNerny
Oct 04, 2020 -

Lithia Toyota of Medford responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Mark Grossman, Service Manager

September 17, 2020

Great service, the workers are very helpful and really energetic. I would refer them to anyone that is wanting to buy a car, I will not go anywhere else. More

by CMCKINSEY4562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Jayna Lack, Steven Kahae
Sep 18, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Steven, Jayne, and our team at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

September 16, 2020

Charlie is awesome! Also got an oil change. That seemed high not sure if my tires look filled. Charlie explained a lot to me and was very helpful and the guy at the service desk was helpful too. More

by shanonpewtress
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley
Sep 17, 2020 -

Lithia Toyota of Medford responded

Hi Shanon, Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

September 15, 2020

It was easy to schedule our recall service appt. Arrived and was served immediately. In and out in less than an hour. I appreciate it! More

by ELIZAKAUDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Sep 15, 2020 -

Lithia Toyota of Medford responded

Thank you, Eliza, so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

September 13, 2020

All around great experience. Have driven 300 miles twice to purchase vehicles here.Chad and Steven are great sales people to deal with, and Cate and John got us thru financing fast and smoothly.My wife and More

by flash10857
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Chad Soares, John Matthew Uri, Steven Kahae
Sep 14, 2020 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let Chad, Steven, or anyone on our team know if we can be of any more assistance! Troy Kloke, General Sales Manager

September 12, 2020

Everyone at the dealership was so nice and friendly! Greg went the extra mile and was very patient with me, because it was my first time buying a car. Great place to go! More

by lstadt16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Templer
Sep 13, 2020 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

September 12, 2020

Good communications and helpful service.Jerren addressed Good communications and helpful service. Jerren addressed issues and resolved such to our mutual satisfaction. Thanks to him and Toyota for a job we More

by IWCRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Sep 13, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

September 12, 2020

My appointment was for 2:00 p.m. and the work began right on schedule and all was explained carefully to me, including answers to the questions asked. More

by cmalcor
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Sep 13, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

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