Lithia Toyota of Medford

Excellent and professional!! Everyone is friendly and I especially like the truthfulness and honesty of the service crew. Because of my work schedule I really appreciate the fact I can make appointments on especially like the truthfulness and honesty of the service crew. Because of my work schedule I really appreciate the fact I can make appointments on Saturdays. More

Usually a 5 star. Recent surgery, on crutches, limited mobility. Needed assistance opening the door, driver stayed with car. Am able bodied enough to strong arm the door. No one offered. There's excell mobility. Needed assistance opening the door, driver stayed with car. Am able bodied enough to strong arm the door. No one offered. There's excellent training for staff to assist customers with any kind of disability, noticeable or not. Check with OR Seniors and Persons with Disabilities program. Put a chair and traffic mirror on the far end of the building where the assigned reps are in cubes. My driver saw my distress, standing, when the guy behind me was addressed before me by the guy in the next cube. (he went to find my rep for the guy, not me) Our rep made excuses, excuses are like xxxxxxxx, everyone has one. The waiting area is on the other end of the building, not efficient for a person using a mobility appliance. This short time in my life has made me incredibly aware and I have had that service to persons with disabilities training. I would advise this training, I/we are customers too. More

Very professional and knowledgeable folks . They have great records of everything that has been done and needs to be done to my car. I like that they keep me apprised of what will be needed in future vis great records of everything that has been done and needs to be done to my car. I like that they keep me apprised of what will be needed in future visits. More

Excellent service. I was pressed for time due to another appointment and my car was done with time to spare. There were a few people inside without masks. Wish the mask requirement was enforced. appointment and my car was done with time to spare. There were a few people inside without masks. Wish the mask requirement was enforced. More

John was super helpful in steering me toward the best maintenance for my car at this time along with an oil change. Also, he and the technician worked hard to determine the source of a rattle I had been maintenance for my car at this time along with an oil change. Also, he and the technician worked hard to determine the source of a rattle I had been Hm hearing. More

Had an indicator light on and they took care of this quite easily at no cost, Turned out to be just under inflated tires from earlier visit 3 weeks before. quite easily at no cost, Turned out to be just under inflated tires from earlier visit 3 weeks before. More

Friendly, courteous service, well done!! Informed me of other items to be looked at in the future. Went over each item and explained the possible future needs of the vehicle. Highly recommend Toyota serv other items to be looked at in the future. Went over each item and explained the possible future needs of the vehicle. Highly recommend Toyota service! More

I can’t say enough about the excellent service I have received from Lithia Toyota Medford. I trust them to keep my car running safely on the road and make recommendations for maintenance and repairs. Sc received from Lithia Toyota Medford. I trust them to keep my car running safely on the road and make recommendations for maintenance and repairs. Scott is so knowledgeable and professional. I highly recommend the lifetime oil change. This has been super helpful to me! Thank you so much! You are awesome! More

It was a good experience. Mycar was done fast and the service department was very friendly and courteous. Definitely would recommend to anyone needing services service department was very friendly and courteous. Definitely would recommend to anyone needing services More

Skyler was awesome to deal with, professional, courteous and friendly. Purchased a new Tundra. Payment process was a little lengthy because they were busy with other sales. Can't blame them for being busy. and friendly. Purchased a new Tundra. Payment process was a little lengthy because they were busy with other sales. Can't blame them for being busy. More