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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

June 26, 2020

My Tundra care team! I trust them with keeping my Tundra limited in top condition! John M service writer is just great to deal with! I value his service advice and his k More

by RRAPP948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Armando Ledesma Jr.
Jun 28, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with John and the rest of our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

June 26, 2020

Good supply of vehicles. We found the sales rep to be very courteous and knowledgeable. Greg. Would deal with this dealership again. This was my second new vehicle from this More

by LKCAUDILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We had email contact with Scott prior to our visit., Greg Templer
Jun 28, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with Greg and the rest of our team. We're glad to hear we delivered such a great experience! Troy Kloke, General Sales Manager

June 26, 2020

Great meet and great. I made an appt for my last complimentary Toyota care. My Hilander service was completed promptly. I’m enjoying my Hilander! More

by TTIMMS54
Recommend Dealer
Yes
Employees Worked With
John Oppy
Jun 28, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

June 26, 2020

Mostly awesome. It would be nice if the repairman would not all go to lunch at the same time. I sat for an hour with no work being done on my oil changes etc. Other than that everything was great More

by LOSPRING4
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Jun 28, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you for taking the time to submit a review. We are so glad we could assist you with your car. We truly appreciate your business. We apologize, however, that we missed the mark on the wait time. If you would like to further discuss your concerns, feel free to reach out to me at your convenience. Mark Grossman, Service Manager

June 26, 2020

I always replace the engine olie every 6 months and usually they rotate the wheels free, but even though my car warranty is up to 2 years, is only the rotation of the wheels and a little wiper wiping t More

by darmanto.sutjipto@yahoo.com
Recommend Dealer
No
Employees Worked With
John McNerny, Joshua St. Germaine
Jul 14, 2020 -

Lithia Toyota of Medford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind reaching out to me so we can learn more about your visit? Mark Grossman, Service Manager

June 25, 2020

Great Service!! We always get great service when we bring our cars to Lithia Toyota in Medford, Oregon! Thank you!We always appreciate knowing that our car won't brea More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Jun 26, 2020 -

Lithia Toyota of Medford responded

Susie, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

June 24, 2020

I wasn't aware of your new hours and arrived a half hour early, but your service advisor, I believe his name was Jarren Brown was very kind and went out of his way to be helpful. I purchased my 92 Toyota fr More

by patrickbush
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Jun 26, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Jarren and the team delivered such a great experience! Mark Grossman, Service Manager

June 23, 2020

A Good Experience The staff at the Lithia Toyota Service Department is friendly, organized and professional. I did a drop-in for my 12 month service and was done in les More

by wjamwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Jun 23, 2020 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

June 22, 2020

quick lube was quick Came in on Saturday very early got the lube service and was out in about 1 hour. all well done and very happy with work More

by usualniceguy
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Scott Knuepel, Jared Baugh
Jun 22, 2020 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

June 20, 2020

Easy buy No hard push. Transparent transaction. As fast as paperwork can go in terms of printing and signing goes. Sales piece was easy, finance was easy. Covi More

by pgilmore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rogers, Scott Weigand, Charlie Whitley
Jun 20, 2020 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

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