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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

May 01, 2020

Service on my Tundra The service was done efficiently and effectively . The service manager was helpful and kept me abreast of my service throughout the day. We scheduled More

by rsvilich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
May 01, 2020 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

May 01, 2020

Amazing service!I was very happy with the service I Amazing service! I was very happy with the service I received, from initial contact to driving off the lot with my new car. Everyone was friendly, More

by RJLHA
Recommend Dealer
Yes
Employees Worked With
Travis Didericksen, Brian Berg, John Rogers
May 01, 2020 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

May 01, 2020

Not done.. Bought my Camry in 2012 , had it serviced no issues until yesterday no vacuum and no windows washed was checked on worksheet being done. Was happy abo More

by RONEL54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
May 03, 2020 -

Lithia Toyota of Medford responded

Hi, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Mark Grossman, Service Manager

April 30, 2020

Outstanding experience Knowledgeable, Friendly, Went out of their way to make sure we got the vehicle we were looking for. Both Greg and Cate were easy to work with. Will hi More

by RBENO40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Greg Templer
Apr 30, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Greg and Cate delivered such a great experience! Troy Kloke, General Sales Manager

April 30, 2020

they did what they were supposed to do, got me when done, They did the paperwork, took my car key, did what they were suppose to do, got me in waiting room, gave me the paper work and my key, I left. Smooth More

by ROBJANE0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
??did not catch the service guys name, sorry.
Apr 30, 2020 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

April 30, 2020

Went in for a six month standard service. Also had a minor issue with the stereo unit. My service person John was very informative about my options and not pushy at all. Service was completed and a basi More

by DCiddio
Recommend Dealer
Yes
Employees Worked With
Jayna Lack
May 01, 2020 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad John and the team were able to help, and we hope to see you again! Mark Grossman, Service Manager

April 30, 2020

Car buying made easy! It was a great and easy experience. All of Steven's suggestions were accurate and on point and I really appreciated his friendly demeanor and conversa More

by JF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Steven Kahae
May 01, 2020 -

Lithia Toyota of Medford responded

It's fantastic to hear that Steven provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford, we hope you enjoy your new truck! Troy Kloke, General Sales Manager

April 29, 2020

Everyone in the service department has been great! I would definitely recommend them. They are fast and efficient and always do an excellent job! Thanks! More

by Mary Nichols
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Apr 29, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

April 29, 2020

Working with Toyota and their staff was amazing. They took my questions and concerns seriously and that’s all I could ask for. They were never pushy or rude when I was looking at my car. Thank you Toyota More

by JESSICADAWNTHAYER
Recommend Dealer
Yes
Employees Worked With
Scott Weigand, Skyler Reagan
Apr 29, 2020 -

Lithia Toyota of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

April 29, 2020

Service I've been back and forth with Lithia getting work done. I called Mark and he got me scheduled with my best schedule. Got my truck in right away and fi More

by Tacomagirl2018
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evan Davis, Mark Grossman
Apr 29, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mark and the rest of our team here at Lithia Toyota of Medford. Mark Grossman, Service Manager

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