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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

April 29, 2020

He was very kind and helped me understand better what kind of service I would need and get that day ... I didn’t understood English well, but great service :) More

by OGIE.YOUNG
Recommend Dealer
Yes
Employees Worked With
John Oppy
Apr 30, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're happy to hear that John was able to help you out. Troy Kloke, General Sales Manager

April 28, 2020

Fast and amazing service. Everyone there are so kind and caring. We are happy we purchased our Highlander at Lithia Toyota. Thank you for caring. More

by LYNNVALOROSI
Recommend Dealer
Yes
Employees Worked With
John McNerny
Apr 28, 2020 -

Lithia Toyota of Medford responded

Lynn, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Congratulations on your new Highlander! Mark Grossman, Service Manager

April 27, 2020

It was a good experience. The staff members were very helpful, always courteous and the service time was fast! I was in and out in under an hour! More

by TAMMYMARTIN68
Recommend Dealer
Yes
Employees Worked With
John McNerny
Apr 27, 2020 -

Lithia Toyota of Medford responded

Thank you so much, Tammy, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

April 26, 2020

Tom is a very honest and efficient service advisor. Saul Garcia is a very thorough mechanic. They both keep great track of my maintenance needed on my 2 Tacoma’s. More

by WATERDOGS5152
Recommend Dealer
Yes
Employees Worked With
Saul Garcia, Thomas Pitts
April 26, 2020

Service and Oil change with home pick up and delivery. The service was scheduled with short notice and picked up right on time. Service was done very quickly and returned. The person that delivered our veh More

by wilt44mag
Customer Service
Recommend Dealer
Yes
Employees Worked With
John McNerny
Apr 26, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

April 26, 2020

Lithia Toyota in Medford made my car buying experience easy and enjoyable I really appreciate that Charlie Whitley who was the primary salesman I worked with was knowledge consistent and available over More

by chinadog
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley
Apr 26, 2020 -

Lithia Toyota of Medford responded

It's fantastic to hear that Charlie provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

April 26, 2020

Toyota has treated very well , I would recommend this dealership to my family and friends. . Toby sold me my Toyota and we have been happy with our choice..the service department is awesome.. thank you More

by KATHYMERSINO
Recommend Dealer
Yes
Employees Worked With
Toby
Apr 27, 2020 -

Lithia Toyota of Medford responded

Kathy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Toby met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

April 25, 2020

The worst experience I have ever had. Went in for body work, when they completed the job they did a wash. Left my car covered head to toe in new scratches and they will not take responsibility for it. Wou More

by MOLLYMCBRAYER44
Recommend Dealer
No
Employees Worked With
Steve botter
May 12, 2020 -

Lithia Toyota of Medford responded

Hi Molly, We're sorry to hear about your experience. I would greatly appreciate the opportunity to review this matter in more detail. Please contact me at your earliest convenience. Mark Grossman, Service Manager

April 24, 2020

Came in to look at some trucks after mine was stolen. Armando went through all the details was immediately helpful helping me find and purchase the truck of my dreams thank you More

by Jhoniss396
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Armando Ledesma Jr.
Apr 24, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Armando had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new truck and don't hesitate to reach out if you need anything else. Troy Kloke, General Sales Manager

April 24, 2020

We had our truck stolen! When we went to replace it we weren't sure exactly what we wanted. Armando was knowledgable about the individual models of TRD. He helped us narrow down what we wanted to do in o More

by Red
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Armando Ledesma Jr.
Apr 24, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Armando here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

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