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Lithia Toyota of Medford

Medford, OR

4.5
4,807 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,807 reviews

April 24, 2020

David did a great job taking care of us. We were not sure what we wanted to buy . David showed us a number of cars until we found the right one. He made sure we were happy and I liked that. More

by GARYSHERYL1890
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berg, David Solorio, Scott Weigand
Apr 24, 2020 -

Lithia Toyota of Medford responded

Hi Gary and Sheryl, thanks for sharing your thoughts about your experience with Lithia Toyota of Medford! We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

April 24, 2020

Service Center Worked mostly with John Oppy this time. AMAZINGLY helpful! Even when discovered that mice decided my car was the best meal in town and the lil varmi More

by MARCITALBURT
Recommend Dealer
Yes
Employees Worked With
John Oppy
Apr 24, 2020 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out and that John provided such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

Apr 24, 2020 -

MARCITALBURT responded

PS... you might check your app, it wouldn't allow me to rate anything other than the overall experience. I would most definitely give John Oppy a 10 star rating on his service skills and friendliness... he is beyond compare!

April 23, 2020

Good service in troubled times I was happy with the quick in and out service and the social distancing efforts by the staff. I felt safe and knew my car was in good hands. More

by Rav4owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Apr 23, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers feel safe in these uncertain times, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

April 23, 2020

Very quick and very friendly service. Always a great experience when we come here. I would definitely recommend it to all of my friends and family. More

by JOSHUAHANSON541
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Thomas Pitts
Apr 23, 2020 -

Lithia Toyota of Medford responded

Thank you, Joshua, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

April 23, 2020

Engine Check Light maintenance This dealership has always handled all of the maintenance on my 2002 Toyota Tacoma SR5. All service done at this shop and I have always been complete More

by SJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Apr 23, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

April 23, 2020

Everything about was easy- from making the appointment to getting my car at the end. The man at the service desk was polite, explained the policy to me. I also appreciate this dealership and the parts and se More

by RAWLINGS.MEG
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Apr 23, 2020 -

Lithia Toyota of Medford responded

Meg, Thanks for sharing your thoughts about your service experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

April 23, 2020

Very friendly! The staff in the service department are always friendly and helpful. I like how they call with recommendations. I also like that they can send a text when your vehicle is done. More

by JULIE.PONDER
Recommend Dealer
Yes
Employees Worked With
John McNerny
Apr 23, 2020 -

Lithia Toyota of Medford responded

Julie, Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

April 23, 2020

The service was faster than expected. My truck was ready in under 45min. Being able to call and have a set time was wonderful compared to the last service at the same dealership which was a show up and it s More

by BRIANSWORLD
Recommend Dealer
Yes
Employees Worked With
John McNerny
Apr 23, 2020 -

Lithia Toyota of Medford responded

Thank you, it's great to hear that our team took care of you in a timely fashion. We appreciate your business and look forward to serving you again soon! Mark Grossman, Service Manager

April 23, 2020

I have coming here for 16 years and purchased 4 cars or trucks plus one other truck I bought at another dealership. Both sales and service are fantastic More

by SKIPCONGDON
Recommend Dealer
Yes
Employees Worked With
John McNerny, Brian Berg, John Oppy, Scott Knuepel
Apr 24, 2020 -

Lithia Toyota of Medford responded

Thank you, Skip, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

April 22, 2020

great Job I have had john for many years He is always cheerful and heilpful. I moved to Calif for seven years all of that time I would drive 5 hours to get my More

by GWNLOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Apr 22, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that John had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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