Lithia Toyota of Medford

Extraordinary Service I used the pickup and delivery service and even asked for the service center to fill the gas tank. The service was excellent. The shuttle driver arri I used the pickup and delivery service and even asked for the service center to fill the gas tank. The service was excellent. The shuttle driver arrived on time and return my car promptly. He took special care to clean/disinfect the car--steering wheel, door handle and key. I felt very safe an well taken care of by the whole service team. More

Thank you to all the team members that helped with the purchase of my car you all were wonderful and very helpful. I appreciate the care taken by staff to keep the social distancing and keep all things cl purchase of my car you all were wonderful and very helpful. I appreciate the care taken by staff to keep the social distancing and keep all things clean including the pens we used to sign the papers. It's good to know that you and your staff take pride not only in the selling of cars but in the health of the community. Thank you again Helen and Hector Lopez More

Luis from sales was fantastic. There was absolutely zero pressure from him to purchase a vehicle. I was also happy with the price of the new vehicle (other dealerships would not even price match to their p pressure from him to purchase a vehicle. I was also happy with the price of the new vehicle (other dealerships would not even price match to their price). Dennis Kane from finance was also very professional and did not make you feel pressured to purchase any extra warranties or products; however, he did advise you of the warranties which was nice. Overall, very satisfied with the polite staff and the car buying experience. I will be purchasing more vehicles from them. When you get there, ask for Luis! More

A Great Buy With Great Service Because of the Covid 19 virus, we were a bit hesitant on purchasing a Toyota Tacoma without at least doing a test drive, let alone purchasing a sight Because of the Covid 19 virus, we were a bit hesitant on purchasing a Toyota Tacoma without at least doing a test drive, let alone purchasing a sight unseen truck just by using the internet. But there were two factors that we relied on to make this decision: 1) We have owned five Toyota trucks (one with over 200,00 miles on it) and have found them to be a quality product, and 2) we are repeat customers of Lithia Toyota so we already knew the outstanding service they provide. Scott made this purchase SO easy. We cannot thank him enough. Overall, we are extremely satisfied with our purchase including the price. More

Pick-up/Delivery Oil Change Pick-up right on time. All services (oil change, tire rotation, car wash) completed expertly. Even got a discount because vacuuming was not allowed. S Pick-up right on time. All services (oil change, tire rotation, car wash) completed expertly. Even got a discount because vacuuming was not allowed. Social distancing observed during pick-up and delivery. More

Good communication! I LOVE that they came and picked my car up, provided service and then returned it to me at no additional charge! Thank you!! car up, provided service and then returned it to me at no additional charge! Thank you!! More

Picked up my car so I could continue to work from home. My car got fixed fast which was a relief. Would recommend to friends and family! My car got fixed fast which was a relief. Would recommend to friends and family! More

It was overwhelming They are very considerate and thoughtful. And truly want their customers to be happy. Made sure that I had everything that I needed. Thank you. They are very considerate and thoughtful. And truly want their customers to be happy. Made sure that I had everything that I needed. Thank you. More

Really appreciate all the hard work for trying to make a deal happen with the Army Green TRD Pro. I really wish we would’ve been able to make a deal happen! Regardless, great customer service! deal happen with the Army Green TRD Pro. I really wish we would’ve been able to make a deal happen! Regardless, great customer service! More