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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

April 06, 2020

Excellent service at all times. This is the readon I bought my second car at this toyota store in medford because of their good reputation More

by elizabeth
Recommend Dealer
Yes
Employees Worked With
Cody Lang, John McNerny
Apr 06, 2020 -

Lithia Toyota of Medford responded

Elizabeth, thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

April 04, 2020

Super fast oil change, awesome service! Came in for a walk in oil change and was helped right away. They started on my vehicle pretty quick and i was out of there in 30 mins. I hope future o More

by RYBRYN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Apr 04, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

April 04, 2020

Great service Best new car purchase experience so far. Trade in was also painless. No hassles, just the information I was expecting. Very happy with total experi More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Cate MacPherson, Evan Seegmiller, Charlie Whitley
Apr 04, 2020 -

Lithia Toyota of Medford responded

Mary, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

April 03, 2020

Sent someone over to pick up my car with dead battery. New pick up and delivery service much appreciated during this new stay at home time. Work done quickly and car runs like new. Thanks!! Person who More

by PMAFSETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jared Baugh
Apr 03, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience working with John and Jared to be a positive one. Thank you for choosing Lithia Toyota of Medford, please don't hesitate to reach out if you need anything else! Mark Grossman, Service Manager

April 03, 2020

Service The service took longer thin I was told. Thats ok it was a big job. I would have like it to have ben notified it was going to take an extra day. More

by JAYBRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Apr 03, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

April 02, 2020

Routine service Friendly people every time we come in. They always treat us with the utmost respect and are very sincere. Thank you for another great experience. More

by CORILEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Oppy
Apr 02, 2020 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

April 01, 2020

John got us in and out same day no problem. He said we could wait or he would text us when it was done. I guess the only good thing about the Coronavirus pandemic. More

by Shannon Ray
Recommend Dealer
Yes
Employees Worked With
John McNerny
Apr 01, 2020 -

Lithia Toyota of Medford responded

Hi Shannon, Thank you for the kind thoughts and five-star rating regarding your recent experience with our service department! It is great to know that your service went smoothly and that you were kept well informed. We hope to see you back again in the future for any additional vehicle maintenance! Mark Grossman, Service Manager

March 31, 2020

Went in to see what happened to the tail gate of my Tundra Tom made the appt. Same day, they found the part and fixed the problem. I was there one hour. Did not expect to have the problem resolved so quickl More

by DEXTER07.SS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Mar 31, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and the team, and we look forward to working with you again. Mark Grossman, Service Manager

March 31, 2020

Service was awesome, i have no complaints. Appropriate work was completed in a timely manner and all my questions were answered. Could not have been any better. More

by THIBERTM
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Mar 31, 2020 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

March 31, 2020

Quality of service was great No pressure, no haggle. Very accomodating and friendly, considering the fact that we had a five year old in tow. Great car at a great price. More

by AKEZER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Jon Vevera
Mar 31, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback! We're thrilled to hear that you had such a positive experience here at Lithia Toyota of Medford. We hope you're enjoying your new car, and please don't hesitate to let us know if there is anything else we can assist you with. Troy Kloke, General Sales Manager

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