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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

March 31, 2020

car servicing Was excellent service! Jarren gave excellent service a d had things done in a short amount of time! Please keep him on the team! AS long as he is t More

by LDROBINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Mar 31, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with Jarren. We're glad to hear that he and the team delivered such a great experience! Mark Grossman, Service Manager

March 31, 2020

New rav4 I love my car, it's wonderful. Scott was a great help and very knowledgeable. I had a great experience there. Thank you, More

by ROBINEBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Mar 31, 2020 -

Lithia Toyota of Medford responded

Robin, Thank you so much for choosing Lithia Toyota of Medford! We are pleased to hear that you had a great experience working with Scott. Congratulations on your new purchase, and let us know if we can provide you with any additional support with your new vehicle! Troy Kloke, General Sales Manager

March 31, 2020

Routine Service Very courteous from time of scheduling, check in, and during servicing. Attentive to my concerns. Excellent work done on my car. Thanks for great serv More

by LESLIERHEAULT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Mar 31, 2020 -

Lithia Toyota of Medford responded

Leslie, Thank you for choosing Lithia Toyota of Medford! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Mark Grossman, Service Manager

March 28, 2020

Recall and Oil Change Went in for a recall and asked about getting my oil changed. John was great and super helpful. No hidden fee or issues and was very straightforward wi More

by Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Mar 29, 2020 -

Lithia Toyota of Medford responded

Hi Martin, Thank you for sharing your feedback so that others will know what it's like to have their vehicle serviced at Lithia Toyota of Medford! We are glad to hear that John was helpful and straightforward. If any future issues should arise, we will be here to assist. Mark Grossman, Service Manager

March 27, 2020

John has been super helpful, efficient, and friendly. Made the the drop off easy during these strange times (Coronavirus) and communicates well. I have never had issues with the staff (other than long More

by DELRIONTOUR
Recommend Dealer
Yes
Employees Worked With
John Oppy
Mar 29, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with John and the rest of our service team. Please let us know if we can ever help you in the future. Mark Grossman, Service Manager

March 27, 2020

Super good service. Wasn’t over selling with unnecessary things. It was refreshing. Perfect for a crazy time we are going through with the corona virus. Thanks for the good experience More

by NICK.BROTHERS21
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Mar 29, 2020 -

Lithia Toyota of Medford responded

Hi Nick, Thank you for taking the time to let us know how we did. We're so glad to see that we could provide you with a five-star car service experience. We truly appreciate your business and hope we can continue to be of service to you in the future. Mark Grossman, Service Manager

March 26, 2020

The dreaded 100,000 maintenance Well, it was time for the 100,000 mile maintenance. We all know that it’s a major experience. Mark has always taken good care of us, and this was no More

by Dennisl22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman
Mar 26, 2020 -

Lithia Toyota of Medford responded

Dennis, Thank you for your business and for this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with your van in the future, please let us know. Mark Grossman, Service Manager

March 26, 2020

They fix it right! I drive all the way to Medford because these guys are awesome, I know it will be done right and the sales staff is very courteous. Thomas always tells More

by WHITECROW2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Jared Baugh
Mar 26, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Thomas and the team here at Lithia Toyota of Medford. Mark Grossman, Service Manager

March 25, 2020

Pretty much everything about my experience here was great. Scott was very helpful and diligent and made buying a new car very easy for me. More

by dhruv.aneja
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri, Scott Weigand
Mar 26, 2020 -

Lithia Toyota of Medford responded

It's fantastic to hear that Scott provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

March 25, 2020

Great Service John did a wonderful job getting my scheduled service done and advising on my need for new tires and which were best for my driving needs. More

by BURTONS2500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Mar 26, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Johb had the opportunity to work with and make your experience at Lithia Toyota of Medford a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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