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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

March 12, 2020

I was very satisfied with both the price and service that I received relating to the new tires and alignment services. Also kudos to my service advisor for alerting me to the tire sale. More

by Priusguy1145
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey, Jared Baugh
Mar 13, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

March 11, 2020

Was pleased with my oil change, as well as fitting me in for the recall that was on my sequoia. I appreciated that I wasn’t asked if I wanted extras done on my vehicle. Thanks John More

by DAWNIE0419
Recommend Dealer
Yes
Employees Worked With
John McNerny
Mar 11, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We look forward to sharing your comments with John! Mark Grossman, Service Manager

March 11, 2020

Toyota Care oil change The Service Department employees, John McNerny and Thomas Curphey, are to be commended for their spot-on friendliness, timely processing, and willingn More

by mike123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Thomas Curphey
Mar 11, 2020 -

Lithia Toyota of Medford responded

Hi Mike, Thank you so much for your excellent review! We are so glad that John and Thomas had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

March 11, 2020

Speedy, friendly, professional I had an appointment for a regular oil change at 2:30. I was helped right away and was out by 3:30. My only criticism was for the upselling of servic More

by Eileen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Mar 11, 2020 -

Lithia Toyota of Medford responded

Hi Eileen, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

March 10, 2020

Quick and Easy. Perhaps one of the easiest car buying experience I have ever had and I've had over 50! The internet sales manager, Benji Berringer cut right to the c More

by emersongs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, John Rogers
Mar 10, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with an efficient and pleasant sales experiencel. We are so excited for you to enjoy your new vehicle, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

March 10, 2020

It was a good experience, I scheduled and appointment for a diagnosis and repair on a used vehicle we just purchased and decided to get the oil changed in my Tacoma while I was there. More

by MADMAX51MC
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Jarren Brown
Mar 10, 2020 -

Lithia Toyota of Medford responded

Thank you for sharing your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

March 10, 2020

Service for my Tundra Brought my 2005 Tundra in for 2500.00 worth of preventive maintenance. Spent ALL day at the dealership. Would have really been doing something else, b More

by rusvon618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Mar 11, 2020 -

Lithia Toyota of Medford responded

Hi, We are very happy John provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

March 10, 2020

Everyone I worked with was great. Travis and Denny in particular. We didn’t know we were buying a car that day “just looking” and we were pressed for time. They got us out on time and taken care of as pr More

by ICISSNEY
Recommend Dealer
Yes
Employees Worked With
Travis Diderickson, Dennis Kane
Mar 11, 2020 -

Lithia Toyota of Medford responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Travis and Danny along with the rest of our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

March 09, 2020

car service staff was was friendly and helpful when i brought my car in for service scott knuepel answered all my questions and the price was great More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Mar 09, 2020 -

Lithia Toyota of Medford responded

Hi Bob, Thanks for your five star review! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Mark Grossman, Service Manager

March 08, 2020

Welcomed, helped, good service, all done! From being welcomed by the attendant in the parking area to being helped by the service writers, this is a great place! Friendly, clean, organized, c More

by ToyotaFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Mar 09, 2020 -

Lithia Toyota of Medford responded

Hi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

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