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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

March 04, 2020

Very accommodating to my disability. Very kind to honor an old coupon. Very prompt and respectful. And the price was very competitive with other options. Thank you Medford Lithia! More

by YCAIRO
Recommend Dealer
Yes
Employees Worked With
Jared Baugh, Joseph Kyttle
Mar 04, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

March 03, 2020

Quick and Efficient Service I brought my 2019 Tundra in for 5,000 mile service. I didn't have an appointment but Jaren Brown got me in and out in short order!!! More

by webie0731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Mar 03, 2020 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

March 02, 2020

Backup camera issue Service wasn't able to fix my backup camera issue. I went home you-tubed it and fixed myself. I didn't feel Service had an interest. More

by DUEDUE7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
John Rogers, Kareem Duncan, Thomas Pitts
Mar 20, 2020 -

Lithia Toyota of Medford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. Mark Grossman, Service Manager

March 02, 2020

30,000 miles check up I have been very happy with the service at Lithia since I bought my Highlander 2016, which I love and need to keep in great condition due to the rural More

by sue.qbrockman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Mar 03, 2020 -

Lithia Toyota of Medford responded

Hi Sue, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

March 01, 2020

Came in for an oil change and required service. I was greeted in a courteous manner, given a reasonable expectation of the time I’m service would take, and the cost. Waiting area was comfortable. Servi More

by Stevegrad
Recommend Dealer
Yes
Employees Worked With
Jared Baugh
Mar 01, 2020 -

Lithia Toyota of Medford responded

Thank you, Steve, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

March 01, 2020

Quick and Efficient Service Had a pleasant experience with the Service Dept. Jarren Brown reviewed the necessary repairs with me and advised me my car would be ready in about 4 h More

by K9LOVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Mar 01, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad Jarren had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

February 29, 2020

Great Service John McNerney always takes great care of me. The whole reason for coming back time after time. Julia runs a great service department and Isaia took ve More

by jfsroofing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia, Isaia, John McNerny
Feb 29, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! W will let our Team know that you appreciated their assistance! Best, Mark Grossman, Service Manager

February 29, 2020

They sell and service Toyota's. I've been happy with their service department except for these survey's. What else is there to say. More

by HYDROGUY8
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Feb 29, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Best, Mark Grossman, Service Manager

February 29, 2020

Front tires wear Scott and Evan looked into getting my front tire wear getting repaired, the alignment was checked and tires were rotated and rebalanced so hopefully t More

by ONEFUNFISHERMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Scott Knuepel
Feb 29, 2020 -

Lithia Toyota of Medford responded

Thank you, Rick, for your great review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Best- Mark Grossman, Service Manager for Service responses

February 29, 2020

Everyone is extremely knowledgeable. Great sales and service teams. The service department was very thorough in inspecting my vehicle and informing me what needed to get done. Very prompt and helpful! More

by DKlei84
Recommend Dealer
Yes
Employees Worked With
John Oppy, Jared Baugh
Feb 29, 2020 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Best- Mark Grossman, Service Manager

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