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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

February 29, 2020

Really Appreciate the Service Department's Efficiency Really Appreciate Lithia Toyota's Service Department Efficiency and Attitude. A lot of people tell me they don't like to take their cars to a dealer f More

by Hagrid of Ashland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Baugh
Mar 01, 2020 -

Lithia Toyota of Medford responded

Hi, Thank you for sharing your feedback so that others will know what it's like to have their vehicle serviced at Lithia Toyota of Medford! We are glad to hear that our team consistently provides helpful service. If any future issues should arise, we will be here to assist. Mark Grossman, Service Manager

February 28, 2020

I went in for an oil change, and recieved great customer service and my vehicle was ready super fast. Definitely going back for my next oil change. More

by BIGT_X3
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 28, 2020 -

Lithia Toyota of Medford responded

Thank you, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman Service Manager

February 28, 2020

Final Service on new car Seems fine. No problems. Car runs well after service. Don't know what else to say or suggest. I did think the oil would be changed but not really More

by WESWRIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unkown
Feb 28, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Mark Grossman, Service Manager

February 27, 2020

Good service but poor waiting room The service was good. The waiting room was poor. They invite you to help yourself to coffee, tea, etc. but when you do they were out of several key More

by JNLWALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 27, 2020 -

Lithia Toyota of Medford responded

Thank you for the feedback. It's good to hear that John was able to make sure your service was handled properly, and we'll make sure the coffee area is restocked for next time. Thanks again! Mark Grossman

February 27, 2020

Great service. Very helpful and quick. They looked at the issue and quickly determined coverage under warranty, had the part ordered the same day and scheduled for a fix within the week. More

by SWINGSIDE
Recommend Dealer
Yes
Employees Worked With
The service manager was very helpful too (forgot his name)., John Oppy
Feb 27, 2020 -

Lithia Toyota of Medford responded

Hi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

February 27, 2020

The best in the business Very professional and do all services in a timely manner 100% Jared Baugh is the best without question. He’s always very professional and a very nice More

by cjkenpo2nd@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Baugh, Tina Kreide
Feb 27, 2020 -

Lithia Toyota of Medford responded

Thank you, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jared met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

February 27, 2020

Always Excellent Service Purchased the lifetime oil change and am so glad that I did. Wouldn't go anywhere else to have my car serviced, Thanks Lithia Toyota and staff!!!!! More

by AMMLOUIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 27, 2020 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

February 27, 2020

Every time I take my car in for oil changes they are friendly, and take care of my needs. I purchased my tires there too, and it's an easy one stop to take care of everything. More

by JOSHUA.YODER84
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 28, 2020 -

Lithia Toyota of Medford responded

Thank you, Joshua! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

February 27, 2020

Even though we didn’t have an appointment they worked us in. Everyone was professional and friendly. We will continue to go to this dealership. More

by gregndeb
Recommend Dealer
Yes
Employees Worked With
John Oppy
Feb 28, 2020 -

Lithia Toyota of Medford responded

Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford. We look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

February 26, 2020

Luis Rodriguez was very professional and made sure the entire process went smoothly. He went above and beyond........I got the truck of my dreams! More

by goodlife.jh
Recommend Dealer
Yes
Employees Worked With
Luis Rodriguez
Feb 26, 2020 -

Lithia Toyota of Medford responded

Hello, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're happy that Luis could provide efficient and friendly service. I will be sure to share your comments with him. Troy Kloke, General Sales Manager

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