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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

February 21, 2020

It has been 16 years since I bought my last Toyota, also at Lithia. The process this time was quicker and smoother. I knew what I wanted and what it was worth. I appreciated that no one tried to talk me int More

by C of Gold Beach
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Armando Ledesma Jr., Steven Kahae, Joshua Walton
Feb 21, 2020 -

Lithia Toyota of Medford responded

Thank you! Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review and hope you are enjoying your new Toyota! Troy Kloke, General Sales Manager

February 20, 2020

It was an awesome experience. They are very professional and very helpfull. Great customer service. There was no back and forth between me and the sales person. Kudos to Scott Weigand! More

by YAJ_NP33
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Feb 20, 2020 -

Lithia Toyota of Medford responded

Thank you for the great review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Scott met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke

February 20, 2020

Scott was great fast, professional , knowledgeable about the vehicle I purchased , friendly overall a good experience very nice facility clean and organized and a nice selection of vehicles More

by DKENDRICK
Recommend Dealer
Yes
Employees Worked With
Scott Weigand
Feb 20, 2020 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority so we're happy to hear that Scott met your expectations. Thank you for choosing Lithia Toyota of Medford. We look forward to having you as one of our valued customers for many more years to come! Troy Kloke

February 20, 2020

John was helpful and efficient!No problems at all! John was helpful and efficient! No problems at all! Thanks would always recommend this service center. However your repair pricing is a bit high. More

by JACKSON223
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 20, 2020 -

Lithia Toyota of Medford responded

Hi Jackson! We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit here at LITHIA TOYOTA OF MEDFORD. Best, Mark Grossman, Service Manager for Service responses

February 20, 2020

Excellent Service as usual Tom was great to work with. I came in with no apt set up and he got me right in and had my sons car looked at. I was in and out within an hour. I w More

by Dianam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Feb 20, 2020 -

Lithia Toyota of Medford responded

Thank you, Diana! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford.

February 20, 2020

Wonderful people, great service. John Oppy has always been wonderful at staying in touch and being helpful. He got my car out in less time than promised. I'd recommend this service More

by BIZCOACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Feb 20, 2020 -

Lithia Toyota of Medford responded

Thank you for your review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John Oppy met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Best, Mark Grossman, Service Manager for Service

February 20, 2020

John was very helpful, friendly and kept me up to date. Quick and easy service Gave me a great remedy for rodent repellant. Ordered as I sat there. Will let him know if it works More

by JEAN9
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 20, 2020 -

Lithia Toyota of Medford responded

Jean, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that John was so helpful to you. Best, Mark Grossman, Service Manager

February 18, 2020

Great experience. Joe was very helpful. I was able to get my tundra in for an oil change in a timely manner. Service was great and friendly More

by scotthicks2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 18, 2020 -

Lithia Toyota of Medford responded

SCOTT, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's a pleasure to know that Joe provided you with such excellent assistance. We hope to see you again! Mark Grossman, Service Manager

February 18, 2020

oil change/tire rotation Easy, quick painless drop off and pick up procedure. Professional and friendly all around. Service done right. Would gladly bring vehicle back in for More

by NICHOLSDAVE81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 18, 2020 -

Lithia Toyota of Medford responded

Dave, Thank you so much for your kind words regarding your recent service visit. We are pleased to hear that John provided you with a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership! Mark Grossman, Service Manager

February 18, 2020

Great! Easy in and out servicing of 2 cars in one day. Joe was great and the entire service department is always pleasant and helpful. Our vintage Highlander is still going strong and our 2017 RAV4 is a dr More

by laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, John Oppy
Feb 18, 2020 -

Lithia Toyota of Medford responded

Hi Laura, We are very happy to hear Joe and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

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