Lithia Toyota of Medford

The nice people at Lithuania Toyota went out of their way to make buying a truck an effortless process for my wife’s and me. I have a new favorite sales person and a new favorite dealership to make buying a truck an effortless process for my wife’s and me. I have a new favorite sales person and a new favorite dealership More

We bought a RAV 4 Hybrid Cody Lang did an amazing job finding us the perfect car for our family. He did everything he could to make the process smooth and quick. We are very Cody Lang did an amazing job finding us the perfect car for our family. He did everything he could to make the process smooth and quick. We are very happy with our car. More

Amazing!!!! I was helped by John Mathew, Benji, and Mr. Duncan I was treated like a queen and feel like I got the best deal I have ever gotten on a vehicle. This I was helped by John Mathew, Benji, and Mr. Duncan I was treated like a queen and feel like I got the best deal I have ever gotten on a vehicle. This is my first new car and I am 61 years old I always buy Toyota and I always come to Lithia. When someone asks me where to go for a great car and a good honest deal I send them your way. Blessings, Michelle P.S. Since my RAV4 is the color Lunar Rock I named her Luna see you soon so you can teach me what to do with all these fun buttons!! More

Always a half day process however the gentleman that helped me gave me a heads up, which was nice. There were things that needed attention on the service sheet that were not explained. I’ll come back at helped me gave me a heads up, which was nice. There were things that needed attention on the service sheet that were not explained. I’ll come back at a later date when it’s not so busy. Thanks More

John McNerny is awsome! I have been dealing with John McNerny for years and it is always a pleasant experience. Fast, clear and concise information, and a welcoming smile! I have been dealing with John McNerny for years and it is always a pleasant experience. Fast, clear and concise information, and a welcoming smile! Go John, Go! More

Great service. The engine oil cleaner & conditioner seemed an up sell. I declined. Thanks for noting my battery was on its last legs. I’d been expecting that. Put in an optima same day seemed an up sell. I declined. Thanks for noting my battery was on its last legs. I’d been expecting that. Put in an optima same day More

Finished in less than an hour. Efficiently got the service done and I was back on the road. Informed me of recommended service for my mileage and their costs. service done and I was back on the road. Informed me of recommended service for my mileage and their costs. More

Drop in visit went great, very quick and efficient. Everyone was very helpful. Just a basic LOF and wiper blade change. They have a big waiting area Everyone was very helpful. Just a basic LOF and wiper blade change. They have a big waiting area More

Overall Awesome Buying experience Fair price, Relaxed I went to look at a new last years model RAV 4 that I had communicated with Skylar on in email. He was very responsive to my email and answered all m I went to look at a new last years model RAV 4 that I had communicated with Skylar on in email. He was very responsive to my email and answered all my questions with patience. When I went to look at the RAV 4, Skylar was out and I spoke to Joshua W. The RAV 4 I was interested in had been sold. Joshua was exceptional, he kindly listened to what I wanted and showed me what they had in stock that closely matched my wants. They didn't have one with everything I wanted, (had features but not the color I wanted) so I test drove the one they had and loved it. They looked and found one that met the specifications and color I wanted in Portland (even last years model). Brian gave me discounts as though it was in stock at their facility giving me a fair price. I had looked and priced a few on line so am confident I received a very fair price from them. When I received the car, Joshua was very knowledgeable and excellent at explaining all the features of my new RAV 4. He very patiently and professionally answered all my questions and then some. I felt very comfortable and never felt the normal high pressure during the negotiation and sell. They treated me with respect and consideration. As a woman buyer this is a huge plus. Cate the financial manager was friendly, knowledgeable and explained the lifetime oil and extended warranty options fully. She was willing to work with me on my financial options. It was great!! More

Great service Lithia provides great customer service. I took my car in for an oil change - didn't have an appointment. The wait time was short, half an hour. The Lithia provides great customer service. I took my car in for an oil change - didn't have an appointment. The wait time was short, half an hour. They know how to treat their customers right. More