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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

February 13, 2020

Enjoyed the car shopping experience! I had an excellent experience with Chad Soares. I felt he gave me an accurate assesment of the RAV4, and I felt my shopping time at the dealership wa More

by fahubcap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Soares
Feb 13, 2020 -

Lithia Toyota of Medford responded

Hi, We are very happy to hear that Chad provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Troy Kloke, General Sales Manager

February 13, 2020

It was good and relatively quick. Service was fast and good. The only problem for me was there was an employee in parts that was sick and she was dealing with the public. She should More

by meiring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Jared Baugh
Feb 13, 2020 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

February 12, 2020

Toyota dealership has always been very thorough with maintenance to our car. We have never had any problems! They always keep us up to date with our maintenance schedule. More

by AMYDENEE
Recommend Dealer
Yes
Employees Worked With
John Oppy, Thomas Pitts
Feb 12, 2020 -

Lithia Toyota of Medford responded

Hi Amy, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

February 12, 2020

Very accomodating. I was acknowledged right away, the service tech was kind, upbeat and treated me with respect and kept me posted as to what was being done. More

by JAMESLDIGERNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech / Jonathan, Thomas Curphey
Feb 12, 2020 -

Lithia Toyota of Medford responded

Hi JAMES, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Mark Grossman, Service Manager

February 11, 2020

good fast service I got in quickly, they were efficient and transparent. I was treated respectfully and they got the job done quickly and explained everything very wel More

by TOVAH727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 11, 2020 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

February 11, 2020

Great experience! This was my 3rd Tundra purchase in 18 years. I have always had a pleasant experience with the purchases. I never felt pressured and Charley worked h More

by cole45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Whitley
Feb 11, 2020 -

Lithia Toyota of Medford responded

Hi Cole, Thank you for taking the time to share your thoughts on working with Charley and our team. Congrats on your new Tundra purchase we're glad to hear we delivered such a great experience! Troy Kloke, General Sales Manager

February 11, 2020

Always professional and friendly. I trust my personal advisor Jarred , when it comes to maintenance that needs to be done on my RAV4. He keeps me informed and why things need to be done. Honestly I don’t More

by Maggie
Recommend Dealer
Yes
Employees Worked With
Jared Baugh
Feb 11, 2020 -

Lithia Toyota of Medford responded

Maggie, Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! We're happy to hear that Jarred has provided you with such excellent service and look forward to seeing you next time. Mark Grossman, Service Manager

February 11, 2020

Fast and helpful - Jarren was super nice - made sure to check for up to date recalls and the service was faster than expected! Thank you! More

by BRIDONEY18
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Feb 11, 2020 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jarren took such good care of you. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Mark Grossman, Service Manager

February 10, 2020

I was very happy with the service, Joseph Kyttle was very efficient and helpful. I was early for my appointment and he got me right in anyway. Thank you. More

by CARMEN.KINCH
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 10, 2020 -

Lithia Toyota of Medford responded

Hi Carmen, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with Joseph, and we are thrilled that you found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else. Mark Grossman Service Manager

February 10, 2020

Great service department I' have been going to Lithia Toyota for the past nine years and have purchased two vehicles from them , excellent service every visit. Than More

by ERICCHADDOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman
Feb 10, 2020 -

Lithia Toyota of Medford responded

Thank you Eric, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Mark Grossman, Service Manager

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