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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

February 09, 2020

Much Improved Service Great service. I've been a customer of LIthia Toyota for 25 years, and this was the best visit in recent memory. Offered only needed parts and service More

by genzyoga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Feb 09, 2020 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future service needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

February 08, 2020

I got in without an appointment easily. I was greeted by smiles and good morning from several people. Not just the service advisors. Got my truck in and out quickly. More

by ROBERT L RAETZ
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Scott Knuepel
Feb 09, 2020 -

Lithia Toyota of Medford responded

Hi Robert, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We will happily share it with our service team. We look forward to seeing you again. Mark Grossman, Service Manager

February 08, 2020

Real nice service I was glad to be in to get some service done on my Tacoma. I have had Tom Pitts help me several times now and he is patient and knows his stuff. If More

by MIKETHESPRINKLERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pitts
Feb 09, 2020 -

Lithia Toyota of Medford responded

Thank you, Mike! We appreciate your business! We are pleased that Tom has been such a help to you time and again. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford Mark Grossman, Service Manager

February 06, 2020

Efficient as always! Thanks to John Oppy for the continuous great service each and every time. The frequent communication of the time estimates are appreciated. Thank you More

by JRS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Feb 06, 2020 -

Lithia Toyota of Medford responded

Hi, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that John has provided consistently great service. Thank you for your loyalty and look forward to seeing you soon. Mark Grossman, Service Manager

February 06, 2020

My truck had a check engine light coming on. I too it to get oil changed and to check out the problem. They located the problem and I was 61 miles still in my extended warranty. They took care of me and I More

by SMED48
Recommend Dealer
Yes
Employees Worked With
Thomas Curphey
Feb 06, 2020 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

February 06, 2020

Life enhanced Thanks for helping me find a car that fits my growing family, and for checking on important details that made the process easy. Life enhanced! More

by Russell
Recommend Dealer
Yes
Employees Worked With
Chad Soares, Dennis Kane
Feb 07, 2020 -

Lithia Toyota of Medford responded

Thank you, Russell, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke, General Sales Manager

February 05, 2020

New Rav4 Worked with Cody in sales well informed and listened to our interest. Ended up purchasing a new Rav4 that was on the lot sales met our price point and More

by SGIES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Matthew Uri
Feb 05, 2020 -

Lithia Toyota of Medford responded

Hi, Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do your best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Cody, and it was a pleasure having you at the dealership. We appreciate your review! Troy Kloke, General Sales Manager

February 05, 2020

Oil change I was only there for an oil change so don’t remember the name of the guy who took care of me. I always appreciate how throughly my vehicle is checked More

by BET61934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Feb 05, 2020 -

Lithia Toyota of Medford responded

Betty, Thank you so much for your kind words for our service department, and for taking the time to leave us this wonderful feedback! Mark Grossman Service Manager

February 05, 2020

great, easy happy We stopped in on a Tues. after a few text with Skylar made a deal, went over on Friday, bought our wonderful new 4 runner. We couldn't be happier with More

by TCBAKER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Scott Weigand, Skyler Reagan
Feb 05, 2020 -

Lithia Toyota of Medford responded

Thank you for taking the time to write this review on your recent experience working with Skylar. Our customers are top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke General Sales Manager

February 04, 2020

Used their express service to get the oil change on my Toyota. Service was performed timely and in a professional manner and the staff was excellent to work with. I will definitely return for future serv More

by RVIETS0917
Recommend Dealer
Yes
Employees Worked With
Jared Baugh
Feb 04, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We are happy to hear that the express service worked well for you. Mark Grossman Service Manager

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