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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

February 04, 2020

2018 Sienna 15K service and recall Lithia got me in on time and was done with the job a little faster than expected. Sold me a cabin filter, but applied no pressure to purchase. More

by BETNDAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pitts, Greg Templer
Feb 04, 2020 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

February 04, 2020

Greatly improved! Josh was a capable salesman who was easy to work with. My past dealings with this dealership 5 years ago almost made we avoid coming back. I'm glad I More

by JASONPEATON
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Cate MacPherson, Joshua Walton
Feb 04, 2020 -

Lithia Toyota of Medford responded

Hi Jason, Thank you so much for choosing Lithia Toyota and for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

February 03, 2020

Sales managers are responsive, and truly care about their customers. Evan went above and beyond to ensure we were taken care of. Would definitely recommend choosing this dealership. More

by JONATHAN.RHODES
Recommend Dealer
Yes
Employees Worked With
Shaun, Evan Seegmiller, Scott Knuepel
Feb 03, 2020 -

Lithia Toyota of Medford responded

Hi Jonathan, Here at Lithia Toyota of Medford, customer satisfaction is our #1 priority. We always do your best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Evan and the rest of our staff, and it was a pleasure having you at the dealership. We appreciate your review! Regards, Troy Kloke, General Sales Manager

February 03, 2020

Fast, friendly, professional! Was in for my first maintenance check on Toyota Tacoma. In and out ahead of time. Very fast and professional! I waited at the dealership while serv More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Marty Pierce, Thomas Curphey, Scott Knuepel, Jared Baugh
Feb 03, 2020 -

Lithia Toyota of Medford responded

CJ, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

February 03, 2020

Efficient and professional Jared has been my service advisor since the beginning and he is always efficient and professional. I came in for an oil change -- which was done and More

by EVERETTJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Baugh
Feb 03, 2020 -

Lithia Toyota of Medford responded

Thank you, EVERETTJA, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jared met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as one of our valued customers for many more years to come! Troy Kloke General Sales Manager

February 02, 2020

The two month deal! It took 2 months to come to the right terms but Skyler was persistant, we bought our car! Drove 400 miles to pick it up! More

by agja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skyler Reagan
Feb 02, 2020 -

Lithia Toyota of Medford responded

Thank you for sharing your experience with us! We're happy to hear Skylar was able to finally make a match that worked for you and met your needs. We truly appreciate your feedback! Troy Kloke General Sales Manager

February 01, 2020

Great Service Friendly knowledgeable staff, good service, quickly processed. Jarren Brown was helpful and looked up my previous services for me. Have been coming to More

by K9LOVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Feb 01, 2020 -

Lithia Toyota of Medford responded

It's fantastic to hear that Jarren provided you with great customer service while assisting you with your service needs! We truly appreciate the opportunity to do business with you. Thanks for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

February 01, 2020

First service at this Toyota dealer. Appointment made and the service was very quick. I was in and out in less time then the service technician predicted. Thanks More

by dbanddbinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarren W. Brown
Feb 01, 2020 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Lithia Toyota of Medford! Mark Grossman, Service Manager

February 01, 2020

Quick and convenient I was able to make a same-day appointment for a 30,000 mile check on my Camry Hybrid. Despite a crowded schedule, the shop got the job done and had me More

by JDSACHS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Feb 01, 2020 -

Lithia Toyota of Medford responded

Thank you for sharing your review! We appreciate your business and the entire team here at Lithia Toyota of Medford looks forward to serving you for all of your automotive needs. Mark Grossman, Service Manager

February 01, 2020

Oil change Loved there is a worker as I pulled to service dept. directing. I brought my car in earlier than appt. time and check-in still flawless. All the emp More

by JMF_072164
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joe L
Feb 01, 2020 -

Lithia Toyota of Medford responded

Thank you for your business and this review! We're happy to hear that Joe and the team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

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