Lithia Toyota of Medford

Prompt service, good advice I'm always pleased when I come in for service at Medford Lithia Toyota. They not only do what's needed, but always seem to do extra checks and provide I'm always pleased when I come in for service at Medford Lithia Toyota. They not only do what's needed, but always seem to do extra checks and provide advice - including how to maximize my two years of Toyota Care coverage and my 3-year warranty coverage. Every time they give advice for extras, such as a new air filter, they both show me the current condition and explain how the part works. I feel like they do a great job of keeping my car functioning properly, preventing problems down the road. Super friendly and very prompt. More

Jared was awesome. I had just moved into the area and I immediately felt comfortable with his level of service and professionalism. He was fast and efficient. Thank you. immediately felt comfortable with his level of service and professionalism. He was fast and efficient. Thank you. More

Friendly and professional Steven K did an excellent job. John Oppy sees to maintenance I am very well satisfied This is all I have to say Fare well Alice B Toaklas Steven K did an excellent job. John Oppy sees to maintenance I am very well satisfied This is all I have to say Fare well Alice B Toaklas More

Excellent - very positive and satisfying experience! I have used Lithia Toyota service for some nine years - it has been a bumpy road at times with a few pretty negative experiences mixed with good ones. I have used Lithia Toyota service for some nine years - it has been a bumpy road at times with a few pretty negative experiences mixed with good ones. But my most recent visit was terrific! John McNerney was friendly and informative, keeping me informed as my pickup was serviced and got me out in a timely manner (less time than he had estimated at beginning). John also (thoroughly) answered several questions I had and offered extra advice for recommended servicing. He approached our interaction with respect, depth of knowledge, and humor. Thanks! More

Jared Rocks! Jared is who I usually deal with and he is always awesome. Professional and courteous is how he operates, he is an asset to Lithia Toyota and I love s Jared is who I usually deal with and he is always awesome. Professional and courteous is how he operates, he is an asset to Lithia Toyota and I love seeing him. More

Brand New $65,000 Sequioa My brand new sequoia was delivered to me with Wifi that doesn't work, a dent in the dash and key scratches all over the consul around the ignition. L My brand new sequoia was delivered to me with Wifi that doesn't work, a dent in the dash and key scratches all over the consul around the ignition. Lithia service and sales departments tell me there is nothing they can do and to address my concerns with Toyota. BS My story is going viral. More

John Oppy is absolute best, professional, kind, knows his stuff, always a smile no matter what rude customer with whom he must with and there was a real humdinger rude woman giving him a really bad time who stuff, always a smile no matter what rude customer with whom he must with and there was a real humdinger rude woman giving him a really bad time who was in line in front of me...wow she was a piece of work and John never once lost his professional attitude no matter how much abuse she dished out. Kudos to John. Give him a much deserved raise please. More

Warranty work done right. Found a small spot of paint peeling on my 2017 Tacoma Pickup where bare metal was showing. It looked like it had been covered up before it was sold n Found a small spot of paint peeling on my 2017 Tacoma Pickup where bare metal was showing. It looked like it had been covered up before it was sold new to me. But I only noticed it 3 weeks before the warranty expired. I took it into John at Litha. He worked hard for me to get it corrected by Toyota. It took a while getting the repair work scheduled, but the final paint work was excellent. Appreciate your help John Oppy. Thank you. More

Super easy to work with. Made my first buying experience a cake. Even had the truck detailed after I purchased it. Couldn’t of asked for a better employee than Travis to work with. a cake. Even had the truck detailed after I purchased it. Couldn’t of asked for a better employee than Travis to work with. More

quick and easy Going into my morning I was expecting to drop off the vehicle and take a shuttle to work. Thomas said since it was early in the morning the service w Going into my morning I was expecting to drop off the vehicle and take a shuttle to work. Thomas said since it was early in the morning the service would take 25 minutes or so. They were able to do a regular service on my 4 Runner within 20 minutes! I DID NOT sit long at all. I greatly appreciate the quick service allowing me to get to work on time. More