
Lithia Toyota of Medford
Medford, OR
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I came in with two problems. Both were efficiently fixed. I needed an oil change and I needed a check engine light fixed. The service staff did a great job with the oil change, as usual, and found a minor I needed an oil change and I needed a check engine light fixed. The service staff did a great job with the oil change, as usual, and found a minor problem with the check engine light. Now I am good to go and know what to look for if there are any future check engine light issues of the type that they just found and fixed. More
Repairs & Service "In & Out" in a timely manner for new rear brakes and servicing my 4R is the best way to describe my recent experience at Lithia Toyota. My schedule "In & Out" in a timely manner for new rear brakes and servicing my 4R is the best way to describe my recent experience at Lithia Toyota. My schedule is tight, so prompt and timely service and repairs are important so that time is wasted waiting around. More
Brake light replacement initially, I made an appointment for a brake light change. I found out when I arrived, it was not a matter of changing a bulb, that a housing, etc. ne initially, I made an appointment for a brake light change. I found out when I arrived, it was not a matter of changing a bulb, that a housing, etc. needed to be ordered and would arrive the next day. I came back the next day (from Grants Pass) and everything was done in a short amount of time, thanks to John Oppy. More
Couldn’t complain about anything. Staff was very friendly and answered all my questions. Service was flawless as usual. No hassles toward sales. Thank you. and answered all my questions. Service was flawless as usual. No hassles toward sales. Thank you. More
great The service was kind, efficient and didn't take long. The only request of change I would make is related to the appointment to look at my GPS which I The service was kind, efficient and didn't take long. The only request of change I would make is related to the appointment to look at my GPS which I was told on the phone would happen at the same time but when I arrived I was told I'd have to make a separate appt and will have to return. More
Service was great! Only exception was the younger employee outside in small booth. I had to go back and ask where to go and what to do with my keys as it was my first time getting service, and he see employee outside in small booth. I had to go back and ask where to go and what to do with my keys as it was my first time getting service, and he seemed a bit annoyed at me for some reason. Other than that everything was great! More
Overall good experience John was very helpful. It took two hours to diagnose the problem . The labor is expensive here so I ordered the parts and will take it elsewhere to ge John was very helpful. It took two hours to diagnose the problem . The labor is expensive here so I ordered the parts and will take it elsewhere to get installed. More
Explained why ring around light may have come off. Made sure my tires were rotated and everything checked. Ordered the part and was very personable. sure my tires were rotated and everything checked. Ordered the part and was very personable. More
Great Customer Service Thomas was great! He answered all my questions and was beyond helpful. Great customer service. Made sure everything was up to date with my vehicle. Al Thomas was great! He answered all my questions and was beyond helpful. Great customer service. Made sure everything was up to date with my vehicle. Aloha! More
Always professional & great service! When I take my car in for service, they always check over every detail on my car. So thankful for great employees that go the extra mile. in for service, they always check over every detail on my car. So thankful for great employees that go the extra mile. More