Lithia Toyota of Medford

Great service as always. I know I'm in good hands at Lithia Toyota. Always am treated well and given good information on my car. Thank you! Lithia Toyota. Always am treated well and given good information on my car. Thank you! More

very good support Jared was very good: very efficient and easy to work with. I also got excellent additional support. I'd never installed the Toyota apps on my new ca Jared was very good: very efficient and easy to work with. I also got excellent additional support. I'd never installed the Toyota apps on my new car and the salespeople didn't show me much about how to use the options when I bought it 18 months ago. When I brought my car in for the 18 month check-up, I asked if there was someone who could show me how to use the various options in my car. Things were slow and Bart spent a good chunk of time installing the apps and showing me the various options on my car that I didn't know existed. He is a real resource to those of us who aren't as computer savvy as others and I think Lithia Toyota should create a position as an options support specialist for someone like Bart. The only reason I am taking a star off is because the salespeople didn't help me initially with these things. Perhaps a good approach in the future would be to offer electronic options support at the first 6 months check-up. More

My recent experience with Toyota has been very positive. We were well taken care of by Scott Knuepel. He helped and acted very promptly! We now love our 2016 Prius even more :) Thank you Scott/ Toyota We were well taken care of by Scott Knuepel. He helped and acted very promptly! We now love our 2016 Prius even more :) Thank you Scott/ Toyota More

My recent experience with Toyota was very positive; we were promptly helped by Scott Knuepel from start to finish. Our Prius left in better shape than when we brought it in. Thank you Scott/ Toyota! were promptly helped by Scott Knuepel from start to finish. Our Prius left in better shape than when we brought it in. Thank you Scott/ Toyota! More

flat tire repair excellent was met outside by service....went in explained what happened...waited just a short time....no charge as i had purchased my tires from you excellent was met outside by service....went in explained what happened...waited just a short time....no charge as i had purchased my tires from you....friendly service More

Recently had to bring my car in to get serviced due to some weird noises it was making and John hoppy was so nice and helpful! I feel he is truly the only service rep that treats customers with respect an some weird noises it was making and John hoppy was so nice and helpful! I feel he is truly the only service rep that treats customers with respect and shoots them straight. I will never go to anyone but him at Toyota More

Excellent Service - as always! I took my car in for a review of its ground clearance since the front seemed to be bottoming leaving my driveway in colder than normal weather. Inspe I took my car in for a review of its ground clearance since the front seemed to be bottoming leaving my driveway in colder than normal weather. Inspection was performed (at no charge!) and nothing irregular was found. Great service as always! More

Everyone is always very kind and welcoming. Plenty of comfortable seating and coffee while waiting or shuttle available. I was in and out within and hour for my oil change. Would recommend comfortable seating and coffee while waiting or shuttle available. I was in and out within and hour for my oil change. Would recommend More

Fast, friendly service. Informative but not pushy about services that are needed. Show up early for fast in and out service for lube, oil change. services that are needed. Show up early for fast in and out service for lube, oil change. More

“5,000 mile service” The visit was short as we only have 3,000 miles on our new 4-Runner (purchased Labor Day weekend) W/synthetic oil change was not necessary, yet. Flui The visit was short as we only have 3,000 miles on our new 4-Runner (purchased Labor Day weekend) W/synthetic oil change was not necessary, yet. Fluid levels were checked & supposedly tires rotated.k.. More