Lithia Toyota of Medford

Odds and ends Came in with a couple of odds and ends to take care of. All got taken care of efficiently. One issue was the VSC and "check" lights came on. From o Came in with a couple of odds and ends to take care of. All got taken care of efficiently. One issue was the VSC and "check" lights came on. From online forums I learned it could be a simple as a loose gas cap, or as expensive as finding and fixing an exhaust leak or oxygen sensors. I checked the gas cap myself--no change. They found out it was the gas cap itself. Replaced it; problem solved. They could have easily generated a large diagnostic and bill; they didn't. It satisfies me to trust that they will recommend only what is needed. More

The service is always great! Love that you can pre schedule your appointment. The place is clean and very attentive. Would recommend to purchase there and get the service done. schedule your appointment. The place is clean and very attentive. Would recommend to purchase there and get the service done. More

Luis and Brian were great! They were helpful and friendly. Got me into the 4runner that i’ve been dreaming of! Definitely will go back! friendly. Got me into the 4runner that i’ve been dreaming of! Definitely will go back! More

John and Bobby were awesome! Bobby took the time to explain to me exactly what was going on. I worked in customer service business for over 40 years and he’s one of the best I’ve seen! explain to me exactly what was going on. I worked in customer service business for over 40 years and he’s one of the best I’ve seen! More

1st time service this was my first visit for service on my new toyota tacoma. I made my reservation online (not the best experience, was difficult to get logged into ) this was my first visit for service on my new toyota tacoma. I made my reservation online (not the best experience, was difficult to get logged into ) I was greeted on time by a very friendly and professional service manager who promptly took care of the paperwork and had me and in and out very quickly. when my vehicle was ready i was texted as requested and had an equally pleasant experience checking out! Well Done More

going through John always made serbice go smoothly. I always had confidence that he would tell it like it was not selling you something you didmt need. always had confidence that he would tell it like it was not selling you something you didmt need. More

Great service as always. I know I'm in good hands at Lithia Toyota. Always am treated well and given good information on my car. Thank you! Lithia Toyota. Always am treated well and given good information on my car. Thank you! More

very good support Jared was very good: very efficient and easy to work with. I also got excellent additional support. I'd never installed the Toyota apps on my new ca Jared was very good: very efficient and easy to work with. I also got excellent additional support. I'd never installed the Toyota apps on my new car and the salespeople didn't show me much about how to use the options when I bought it 18 months ago. When I brought my car in for the 18 month check-up, I asked if there was someone who could show me how to use the various options in my car. Things were slow and Bart spent a good chunk of time installing the apps and showing me the various options on my car that I didn't know existed. He is a real resource to those of us who aren't as computer savvy as others and I think Lithia Toyota should create a position as an options support specialist for someone like Bart. The only reason I am taking a star off is because the salespeople didn't help me initially with these things. Perhaps a good approach in the future would be to offer electronic options support at the first 6 months check-up. More

My recent experience with Toyota has been very positive. We were well taken care of by Scott Knuepel. He helped and acted very promptly! We now love our 2016 Prius even more :) Thank you Scott/ Toyota We were well taken care of by Scott Knuepel. He helped and acted very promptly! We now love our 2016 Prius even more :) Thank you Scott/ Toyota More

My recent experience with Toyota was very positive; we were promptly helped by Scott Knuepel from start to finish. Our Prius left in better shape than when we brought it in. Thank you Scott/ Toyota! were promptly helped by Scott Knuepel from start to finish. Our Prius left in better shape than when we brought it in. Thank you Scott/ Toyota! More