Lithia Toyota of Medford

Timing and all drive belts Happy to have it done, I had been putting it off. Tom Pitts was helpful , Tom Pitts was helpful. in making this happen. I take the care to Lithia To Happy to have it done, I had been putting it off. Tom Pitts was helpful , Tom Pitts was helpful. in making this happen. I take the care to Lithia Toyota for I trust the work will be done in a good way. More

Delighted with extended warranty When my 2010 warning lights went on for the hybrid system and I had to have my car towed to the dealership, I was very concerned. Despite the fact tha When my 2010 warning lights went on for the hybrid system and I had to have my car towed to the dealership, I was very concerned. Despite the fact that it was the Saturday before Christmas and I was leaving town to visit family the following day they said they would take care of it. They contacted me on Monday to inform me my car needed a new inverter, which costs $3,000. The service person then went on to explain that Toyota had put an extended warranty on the inverter for 15 years and unlimited miles and the replacement would cost me nothing, I was delighted. It was a great Christmas gift 🎁. Despite the holidays, and with their help with a replacement rental car when I returned to town, my car was returned to me in time for the New Year. More

professional and efficient I worked with the service department, the new car sales personnel, and the pre-owned inventory sales person. All of these people were professional, ef I worked with the service department, the new car sales personnel, and the pre-owned inventory sales person. All of these people were professional, efficient, and personable. More

Nice folks. Honest, quick, and quality work. Brakes were overdue, but they still managed to resurface the rotors which knocked about $200 off the bill. Worried about places adding unnecessary rep Brakes were overdue, but they still managed to resurface the rotors which knocked about $200 off the bill. Worried about places adding unnecessary repairs for more money? This act spoke volumes to me in credit to their honesty, efficiency, and looking out for the customer. More

Jared was friendly and helpful. Lithia Toyota has excellent service. Their service personnel (Jared waited on me this time) and sales staff when I bought my RAV4 a little over a year Lithia Toyota has excellent service. Their service personnel (Jared waited on me this time) and sales staff when I bought my RAV4 a little over a year ago, are top notch. Jared was friendly, accurate in his assessment of how much time the service would take, and helpful with a question I had about touch up paint. More

The friendly, hassle free experience is one of the main reasons I have all my service work done here. Everyone who works here is great. reasons I have all my service work done here. Everyone who works here is great. More

Very professional Staff was very professional, got in and out very quick. I would definitely recommend Lithia Toyota to friends and family. We will keep coming back. Staff was very professional, got in and out very quick. I would definitely recommend Lithia Toyota to friends and family. We will keep coming back. More

I had a very good experience. Thomas was very helpful, informative and, professional. It took about 1.5 hours which was fine. The facility was very nice. I would refer my friends. Thomas was very helpful, informative and, professional. It took about 1.5 hours which was fine. The facility was very nice. I would refer my friends. More

Service team takes care of my scheduled maintenance and and does it quickly. The shuttle service is great for getting things done while vehicle is being worked on. and does it quickly. The shuttle service is great for getting things done while vehicle is being worked on. More

Service Advisors are very efficient and friendly. Jared Service Advisors are very efficient and friendly. Jared Baugh is always prompt in setting up appointments around my convenience and delivers great c Service Advisors are very efficient and friendly. Jared Baugh is always prompt in setting up appointments around my convenience and delivers great customer service. Thanks ... More