Lithia Toyota of Medford

Oil Service I live up by Corvallis and could easily go to Springfield for my needs, yet the quality of service I get from Medford makes it to where I wait to come I live up by Corvallis and could easily go to Springfield for my needs, yet the quality of service I get from Medford makes it to where I wait to come home and visit family to get my needs done. Appreciate the service every time! More

Recent service visit. All employees we had contact with were great. Everyone was courteous and friendly. The only issue we had was our expectation of the scheduled vehicle All employees we had contact with were great. Everyone was courteous and friendly. The only issue we had was our expectation of the scheduled vehicle service package.. We purchased a paint and interior preservation package with our new 2019 Highlander Hybrid Platinum in November. When we returned to pick up our vehicle, the exterior and interior windows were not cleaned and there were still scratches in the paint on the tailgate. Our assumption was all inclusive and that the vehicle would be washed prior to the exterior paint preservation product. Apparently this is not done. Only the paint is "washed"? It was disappointing that the vehicle wasn't showroom clean. Now another appointment is needed to remove the scratches,, which were acknowledged in November. Service did clean the windows for us and we acknowledged our appreciation. This not a personnel issue. More

Charlie Whitley represented Lithia Toyota really well. Charlie Whitley answered all our questions regarding the Prius. He made the whole experience efficient and fun. Oh and we love the Prius we purchase Charlie Whitley answered all our questions regarding the Prius. He made the whole experience efficient and fun. Oh and we love the Prius we purchased. More

the salesman Scott Weigand was very good to work with The personnel that I deal with were very good. This is the fifth new Toyota that I bought from Lithia and this was the best experience. The personnel that I deal with were very good. This is the fifth new Toyota that I bought from Lithia and this was the best experience. More

My Experience in My Recent Service on my Prius Yesterday, I had the following work done at Lithia Toyota on my 2006 Prius: Brake Fluid Service Hybrid Fuel System Service Hybrid Coolant F Yesterday, I had the following work done at Lithia Toyota on my 2006 Prius: Brake Fluid Service Hybrid Fuel System Service Hybrid Coolant Fluid Service Hybrid Inventor System Service Hybrid Transmission Fluid Service Consistent with my experience over the last 8 years, the wrok done was great and was completed in less time than anticipated. I was well taken care of by John Oppy as he as done over the last 8 years. More

Quick and thoughtful I have had really good experiences with this dealer from researching my truck, to purchase, and now service. Went in to schedule an appointment. The I have had really good experiences with this dealer from researching my truck, to purchase, and now service. Went in to schedule an appointment. They said we are slow right now would you like to do the service now. They took the truck in immediately and I was out in about twenty minutes. The techs were happy and pleasant. My dog was bored but that’s not their fault. It was a good first service experience. I hope they all go this well. More

I was greeted as soon as I drove in for an oil change and waited on immediately. Staff was courteous and professional. My car was serviced in the timeframe given. waited on immediately. Staff was courteous and professional. My car was serviced in the timeframe given. More

Toyota Medford Thomas is incredibly helpful and gives you a full view of the work needed. Oil changes are are a short wait for a walk in and they go the extra mile t Thomas is incredibly helpful and gives you a full view of the work needed. Oil changes are are a short wait for a walk in and they go the extra mile to do the windows and vacuum. Thanks. More

They get it done. Even when the service department is backed up they remain calm and courteous. Shuttle service is a godsend for me to get back to work and be picked up Even when the service department is backed up they remain calm and courteous. Shuttle service is a godsend for me to get back to work and be picked up to return to shop. More

Easy! This was an easy service visit, even though I wasn't sure what the outcome would be. On time, and trouble-shooting proved to fix the problem and do t This was an easy service visit, even though I wasn't sure what the outcome would be. On time, and trouble-shooting proved to fix the problem and do the service inspection in the expected time (about an hour). Friendly and professional. Good coffee, too! More