Lithia Toyota of Medford

As is usual, getting an oil change was a very easy matter. I like being able to make a reservation so there is no waiting when I arrive and the work is done quickly. I would definitely recommend to others to I like being able to make a reservation so there is no waiting when I arrive and the work is done quickly. I would definitely recommend to others to have their work done here. More

Awesome Experience The people at Toyota helped me so much knowing I had been very confused and unsure because of a bad accident. They got me right into another car and The people at Toyota helped me so much knowing I had been very confused and unsure because of a bad accident. They got me right into another car and at an unbelievable price and I cant thank them enough! More

Returning customer We always enjoy going to Lithia Toyota. All of the staff are friendly and take care of us. This is our third new car we have purchased at this deale We always enjoy going to Lithia Toyota. All of the staff are friendly and take care of us. This is our third new car we have purchased at this dealership. More

Very helpful and smooth process! David Solorio was beyond kind and helpful. He is truly great at his job. He made me feel like the first priority and helped me make the best decision David Solorio was beyond kind and helpful. He is truly great at his job. He made me feel like the first priority and helped me make the best decision for what I needed! Very thankful for his service! More

Walk-in lifetime oil change I wake up early to get into the walk-in line and I was greeted by a kind gentleman who gave me a number. I waited for a few minutes for the lobby to o I wake up early to get into the walk-in line and I was greeted by a kind gentleman who gave me a number. I waited for a few minutes for the lobby to open and within minutes they called me, by name, and discussed what I needed. I was in and out within 2 hours! Great job, everyone, thank you! More

No pressure Friendly and professional sales associate (Travis) without the pressure and hassle. They were willing to negotiate the price of the car we liked, we'l Friendly and professional sales associate (Travis) without the pressure and hassle. They were willing to negotiate the price of the car we liked, we'll be back in the future. More

I said I wanted the full experience and got what I asked for First time buying a new car from a dealership, so i don't have much to compare my experience with. Liane House was the first person I spoke with at th First time buying a new car from a dealership, so i don't have much to compare my experience with. Liane House was the first person I spoke with at the dealership. From square one I told them I wanted the full experience and I got everything I asked for except when they asked me what I thought a fair price was for the car I wanted to buy, a 2020 RAV4 XLE Hybrid, I told them free :) it got some chuckles. I test drove a car on Friday night and then went back and test drive another car on Saturday morning. When we finished up with the test drive Saturday, I told them I had to go get breakfast, that I needed to mull it over and I'd be back. Well, I went back as I said I would and saddled up for the purchase. Liane House was kind and a very personable individual. For being fairly new I think she did a fine job and with a little brush up on mechanical aspects of the cars I think she will be batting 100% and making Lithia's best sales folks sweat. For a lot of folks having someone talk about the number of USB ports and dual climate control is very important, but for me I need someone who can explain the mechanical difference between the different RAV4s and Bryce Beatty gave me just what I was looking for. Bryce did a great job illustrating via pen/paper the workings of a planetary gear system. I wish I could remember the individuals name (Evan?) that I price bartered with, I appreciated his candor and I appreciate Liane being there through the entire process. Prior to this adventure, my mind's eye always envisioned the bartering as being much more intense and maybe even ending in a wrestling match, but what I found was that Evan actually cared about my time/money as well as his time and Lithia's money, at least I feel like he did (good employee). Cate was a pleasure to work with and I'm thankful for her advice and guidance. I'll take her advice and guidance with me into the future. I think the process took about 3 hours. All in all, my experience was pleasant and other than being in debt I really don't have anything negative to say. The fancy seat is what sold me. First time in my life having an electric seat and I can't stop adjusting it. I would like to say that I understand it's a business and I feel I paid a fair price based on market value. I hope my future experiences at Lithia Toyota in Medford are comparable. Also, I've been averaging 38 mpg and the electric AWD did a good job in the snow. I feel I've been honest and fair in this review and I simply ask that you continue to be kind if I seek your help in the future. You're welcome Lithia!! ;) I'll be seeing you soon!!! Scott Ceciliani More

Highly organized Service center Very Fast. I hate being forced to write reviews when enough was said by clicking on the boxes provided. This wastes my time and yours for asking me Very Fast. I hate being forced to write reviews when enough was said by clicking on the boxes provided. This wastes my time and yours for asking me to do so. More

new tires installed. I made an appointment to have 4 new tires installed. I was given a 10 oclock appointment the following week. I arrived a few minutes early. I was tol I made an appointment to have 4 new tires installed. I was given a 10 oclock appointment the following week. I arrived a few minutes early. I was told it would take 3 hours to install the tires. I thought that was excessive, especially since I had an appointment. But it took 4 hours to replace 4 tires!!! Very frustrating. More

Great Experience What an excellent experience I had! Ben, sales went above and beyond to make sure I was happy with my purchase and that the vehicle would provide t What an excellent experience I had! Ben, sales went above and beyond to make sure I was happy with my purchase and that the vehicle would provide the uses I needed it for. John, finance, made sure I understood the entire process and the loan provisions!! More