Lithia Toyota of Medford

Highly organized Service center Very Fast. I hate being forced to write reviews when enough was said by clicking on the boxes provided. This wastes my time and yours for asking me Very Fast. I hate being forced to write reviews when enough was said by clicking on the boxes provided. This wastes my time and yours for asking me to do so. More

new tires installed. I made an appointment to have 4 new tires installed. I was given a 10 oclock appointment the following week. I arrived a few minutes early. I was tol I made an appointment to have 4 new tires installed. I was given a 10 oclock appointment the following week. I arrived a few minutes early. I was told it would take 3 hours to install the tires. I thought that was excessive, especially since I had an appointment. But it took 4 hours to replace 4 tires!!! Very frustrating. More

Great Experience What an excellent experience I had! Ben, sales went above and beyond to make sure I was happy with my purchase and that the vehicle would provide t What an excellent experience I had! Ben, sales went above and beyond to make sure I was happy with my purchase and that the vehicle would provide the uses I needed it for. John, finance, made sure I understood the entire process and the loan provisions!! More

No no no, Yaassssssss! Thank you for the quick easy experience with your quick lube and oil change express lines. I look forward to my next visit, Thomas is a wonderful fell Thank you for the quick easy experience with your quick lube and oil change express lines. I look forward to my next visit, Thomas is a wonderful fella that always has a cheerful smile and a lot of patients. Best wishes Mr. Tacoma 2016 More

Great service... Thanks! Great folks to work with; appreciate all of the hard work to find what we wanted to and get the deal done for a fair price ... thanks guys! Great folks to work with; appreciate all of the hard work to find what we wanted to and get the deal done for a fair price ... thanks guys! More

All went well and personnel were very timely and polite Same as noted above. My service visit was for vehicle recall purposes so price was not a concern. All went well and perxonnel were timely and polite Same as noted above. My service visit was for vehicle recall purposes so price was not a concern. All went well and perxonnel were timely and polite More

Excellent Customer Service The service was excellent and quick. Everyone was very nice and professional. They were very prompt, not a long wait time. They also provided me a s The service was excellent and quick. Everyone was very nice and professional. They were very prompt, not a long wait time. They also provided me a shuttle ride back to work. More

Friendly, professional Staff is friendly and professional. Always been happy with the level of customer service there. Staff is kind and available for help every time I've Staff is friendly and professional. Always been happy with the level of customer service there. Staff is kind and available for help every time I've been in there. More

Excellent Service When I have my vehicle serviced at Lithia Toyota, for me it is always a pleasant and relaxing time for me when I can just sit and enjoy a cup of coff When I have my vehicle serviced at Lithia Toyota, for me it is always a pleasant and relaxing time for me when I can just sit and enjoy a cup of coffee, read a magazine, watch television, or visit with someone in the comfortable waiting area. The service advisor always keeps you advised if there are any problems or issues with your vehicle, and updates you in a timely manner when your vehicle will be completed. Since advancing Mark to Service Manager I find it to be more organized and not so hectic. More

Trust vs service dept being a profit center On the previous visit I specifically pointed out that a tail light was out. They did not fix that but sold me a new set of tires. On this visit for On the previous visit I specifically pointed out that a tail light was out. They did not fix that but sold me a new set of tires. On this visit for a routine oil change, I specifically pointed out that the tire pressure indicater on the dash showed the tires on the left were low. This had not changed, but they did sell me several services that I can not be sure were needed. It seems evident that instructions have been given to look for opportunities to sell. More