
Lithia Toyota of Medford
Medford, OR
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No no no, Yaassssssss! Thank you for the quick easy experience with your quick lube and oil change express lines. I look forward to my next visit, Thomas is a wonderful fell Thank you for the quick easy experience with your quick lube and oil change express lines. I look forward to my next visit, Thomas is a wonderful fella that always has a cheerful smile and a lot of patients. Best wishes Mr. Tacoma 2016 More
Great service... Thanks! Great folks to work with; appreciate all of the hard work to find what we wanted to and get the deal done for a fair price ... thanks guys! Great folks to work with; appreciate all of the hard work to find what we wanted to and get the deal done for a fair price ... thanks guys! More
All went well and personnel were very timely and polite Same as noted above. My service visit was for vehicle recall purposes so price was not a concern. All went well and perxonnel were timely and polite Same as noted above. My service visit was for vehicle recall purposes so price was not a concern. All went well and perxonnel were timely and polite More
Excellent Customer Service The service was excellent and quick. Everyone was very nice and professional. They were very prompt, not a long wait time. They also provided me a s The service was excellent and quick. Everyone was very nice and professional. They were very prompt, not a long wait time. They also provided me a shuttle ride back to work. More
Friendly, professional Staff is friendly and professional. Always been happy with the level of customer service there. Staff is kind and available for help every time I've Staff is friendly and professional. Always been happy with the level of customer service there. Staff is kind and available for help every time I've been in there. More
Excellent Service When I have my vehicle serviced at Lithia Toyota, for me it is always a pleasant and relaxing time for me when I can just sit and enjoy a cup of coff When I have my vehicle serviced at Lithia Toyota, for me it is always a pleasant and relaxing time for me when I can just sit and enjoy a cup of coffee, read a magazine, watch television, or visit with someone in the comfortable waiting area. The service advisor always keeps you advised if there are any problems or issues with your vehicle, and updates you in a timely manner when your vehicle will be completed. Since advancing Mark to Service Manager I find it to be more organized and not so hectic. More
Trust vs service dept being a profit center On the previous visit I specifically pointed out that a tail light was out. They did not fix that but sold me a new set of tires. On this visit for On the previous visit I specifically pointed out that a tail light was out. They did not fix that but sold me a new set of tires. On this visit for a routine oil change, I specifically pointed out that the tire pressure indicater on the dash showed the tires on the left were low. This had not changed, but they did sell me several services that I can not be sure were needed. It seems evident that instructions have been given to look for opportunities to sell. More
Purchased new Rav4; serviced Yaris. Excellent service; fast, fair friendly, as always. John in Service and Steve in sales, Listened to our needs, explained things very well, and got us Excellent service; fast, fair friendly, as always. John in Service and Steve in sales, Listened to our needs, explained things very well, and got us in and out (for vehicle purchase and service) in 3 hours. Very satisfied. More
Got 60,000 mile service and oil change and tire rotation. Jared was solid. John remembered me. Thomas called me the wrong name. Overall Great service. Quick intake. Enjoyed the new text service for updates Jared was solid. John remembered me. Thomas called me the wrong name. Overall Great service. Quick intake. Enjoyed the new text service for updates and status. More
Treated well. Very professional. A good experience. This was our second truck. Will come back again. Josh did a great job with call backs and meeting our needs. was our second truck. Will come back again. Josh did a great job with call backs and meeting our needs. More