Lithia Toyota of Medford

Fast friendly service sometimes misses details Recently dropped my car off for regular maintenance. I explained that in addition to the maintenance required message on my display I needed to have Recently dropped my car off for regular maintenance. I explained that in addition to the maintenance required message on my display I needed to have the mileage display reset from kilometers to miles because I had not been able To figure out how It had changed or why it had changed and I hadn’t been able to reset it to show miles instead of kilometers. After keeping my car for the whole day while I was at work and performing all the needed maintenance checking in with me for approval for additional things that were found needing to be done when I picked up my car still was reading kilometers instead of miles so I had to turn around go back and ask them to fix it which they did. The day after my car was in the shop a friend commented that my rear right taillight is burned out. seems interesting it was just in the shop for service yesterday and one of the lights in the front of my car was replaced but apparently the one in the back just stopped working today? Coincidence I guess... or Just a step missed when checking on the lights? I will say on the plus side I enjoy the friendly service and the fact that I can drop my car in the morning get a shuttle to work and pick it up again at the end of the day it would be perfect if every detail was taken care of but people are human so I will keep returning but there’s room for improvement. More

Oil change and brake flush From the moment I arrive, I was met by Thomas. He had a great attitude and made my appointment there stress free. He wasn't trying to sell me services From the moment I arrive, I was met by Thomas. He had a great attitude and made my appointment there stress free. He wasn't trying to sell me services that I didn't need. The service manager, Mark even discounted some work that I did need! More

Good experience They were kind, professional, nice, very helpful..... That all great experience gave me confidence to trust Toyota in taking my car for service all t They were kind, professional, nice, very helpful..... That all great experience gave me confidence to trust Toyota in taking my car for service all the time More

always good, dependable service; excellent customer service Lithia Motors service department is consistently well-run, those who work there are unfailingly kind, informative, calm, and thorough, I highly rec Lithia Motors service department is consistently well-run, those who work there are unfailingly kind, informative, calm, and thorough, I highly recommend it to those needing their Toyota's serviced. More

Oil Change Dropped in on a Tuesday morning and had oil changed in less than an hour! It was nice to not see Fox News on the TV too! :) Dropped in on a Tuesday morning and had oil changed in less than an hour! It was nice to not see Fox News on the TV too! :) More

Excellent service by sales team We have bought from many dealers but this has been the best experience. The entire sales team were very helpful at every stage of the purchase. We pri We have bought from many dealers but this has been the best experience. The entire sales team were very helpful at every stage of the purchase. We price shopped several delerships and they came in lower than the rest. A solid recommendation. More

Quick and Easy I didn't have an appointment and was prepared for a long wait because there seemed to be a lot of cars ahead of mine to be serviced. Jared checked me I didn't have an appointment and was prepared for a long wait because there seemed to be a lot of cars ahead of mine to be serviced. Jared checked me in quickly and I settled in to use the free WiFi to get work done. (I appreciate the work tables with plenty of outlets for this purpose.) In just over an hour the work was done, the car freshly vacuumed and I was on my way. Always great, prompt, friendly service here! More

Great purchasing experience I love my new truck! The Lithia Toyota website has nice pictures and an accurate description and the price advertised was what I paid (plus some of th I love my new truck! The Lithia Toyota website has nice pictures and an accurate description and the price advertised was what I paid (plus some of the normal fees like title transfer, online DMV filing fees, etc.). My sales person, Talon Taylor, was helpful and did not pressuring me during the test drive. I would only encourage him to learn more terminology for vehicles like engine breaking and the purpose of gears on an automatic shifter. Overall, my experience was great and I would recommend Lithia Toyota! More

Hey great experience! Had a really good experience way better then our last purchase at Lithia Honda. Lithia Toyota are very respectful and they take the time to work with Had a really good experience way better then our last purchase at Lithia Honda. Lithia Toyota are very respectful and they take the time to work with us. Thanks Lithia Toyota can't wait for the next purchase! Armando was very helpful and took the time to explain everything. He is the best around very patient. More

In one word "Awesome" 2nd car purchased this month. Great deal on both of them. The staff are always professional and the service dept is top notch! My wife and I will alwa 2nd car purchased this month. Great deal on both of them. The staff are always professional and the service dept is top notch! My wife and I will always recommend Lithia Toyota of Medford for anyone looking for an exceptional dealership and buying experience. More