Lithia Toyota of Medford

Great Service was excellent all was good. No other comments. All was fine as usual. Hope this was enough. Have a great day tomorrow and a good week Service was excellent all was good. No other comments. All was fine as usual. Hope this was enough. Have a great day tomorrow and a good week More

Fast efficient service Came in for a quick change oil change treated and greeted with excellence. right off the bat. told me the time frame. I wanted to wait no problem, do Came in for a quick change oil change treated and greeted with excellence. right off the bat. told me the time frame. I wanted to wait no problem, done within that timeframe. happy as I can be More

Not sure what to think I love the truck I purchased, and my salesman was great. However, there was an issue with one tire not holding air. It was looked at, but nothing done I love the truck I purchased, and my salesman was great. However, there was an issue with one tire not holding air. It was looked at, but nothing done. When we got home it was low again. We noticed while we were putting air in the one tire that there are 3 different brands of tires on the truck! That is not OK!! I have no option but to buy new tires for my truck, but they will not be here for a week. So we have to put air in the defected tire every other day until then. This is crap. Not sure I will buy another truck from Lithia Toyota. Scott and Cate were great though. More

Scheduled service They did a great job. Fast friendly service. Car was ready hours sooner than planned. Joe was great and kept me updated throughout. Definitely recomme They did a great job. Fast friendly service. Car was ready hours sooner than planned. Joe was great and kept me updated throughout. Definitely recommend them More

service is great, but would prefer prepaid maintenance plan if you have a pre-paid maintenance plan... i am wondering why it wasn't explained when i bought my sienna... i did this in CA and prefer to do it beca if you have a pre-paid maintenance plan... i am wondering why it wasn't explained when i bought my sienna... i did this in CA and prefer to do it because i never have cash when i need to do service... i would rather bundle this into my loan... More

Service Excellence I dealt with John Oppy who is but one of the several outstanding service managers at Lithia Toyota of Medford. I bring my business here because of t I dealt with John Oppy who is but one of the several outstanding service managers at Lithia Toyota of Medford. I bring my business here because of the extraordinary, professional service I receive at this establishment. John thoroughly explains everything to me, alerts me to any problems the mechanics might find, and gives me options to consider. This level of professionalism and courtesy make the 140 mile round trip well worth my time. Thanks, John! More

New car From the first contact we had with Benji he was extremely helpful and full of information. He was not a pushy salesman and appeared to be more interes From the first contact we had with Benji he was extremely helpful and full of information. He was not a pushy salesman and appeared to be more interested in finding my husband and I the right vehicle rather than selling the highest price or making a commission. He was great and friendly, great personality and attitude. I would totally recommend him. More

Oil Change My car was due for an oil change during the time my car was serviced. I went ahead and requested that the oil change happen during that time. When I My car was due for an oil change during the time my car was serviced. I went ahead and requested that the oil change happen during that time. When I got the bill for the service that was done on my vehicle, it did not indicate the cost of the oil change, however I knew what I would be paying for the service. I was astounded at the cost for the oil change. You charge twice as much as any local oil and lube center. I would like to continue going to your service center for oil changes, but I cannot find any justification for paying twice as much, and having to wait twice as long. It would be awesome if you could consider re-evaluating your cost structure, and the timeframe it takes to have an oil change. This is specifically why I chose not to add the lifetime oil changes to my contract. I don’t have the time to wait 2 to 3 hours for an oil change, and I still cannot justify paying twice as much to have my oil changed at your service center. More

Always great service I always get great service. Whenever I have the car serviced I have them “give it a bath”. This last time the bath was an exceptional one! Everyone an I always get great service. Whenever I have the car serviced I have them “give it a bath”. This last time the bath was an exceptional one! Everyone answers my questions respectively. I just plain like the folks in this service department. More

4/5 ok Communication was good. Service was fast. Lithia Toyota doesn’t wash your vehicle after service. I will give them five star rating if they did Communication was good. Service was fast. Lithia Toyota doesn’t wash your vehicle after service. I will give them five star rating if they did More