Lithia Toyota of Medford

Oil Change My car was due for an oil change during the time my car was serviced. I went ahead and requested that the oil change happen during that time. When I My car was due for an oil change during the time my car was serviced. I went ahead and requested that the oil change happen during that time. When I got the bill for the service that was done on my vehicle, it did not indicate the cost of the oil change, however I knew what I would be paying for the service. I was astounded at the cost for the oil change. You charge twice as much as any local oil and lube center. I would like to continue going to your service center for oil changes, but I cannot find any justification for paying twice as much, and having to wait twice as long. It would be awesome if you could consider re-evaluating your cost structure, and the timeframe it takes to have an oil change. This is specifically why I chose not to add the lifetime oil changes to my contract. I don’t have the time to wait 2 to 3 hours for an oil change, and I still cannot justify paying twice as much to have my oil changed at your service center. More

Always great service I always get great service. Whenever I have the car serviced I have them “give it a bath”. This last time the bath was an exceptional one! Everyone an I always get great service. Whenever I have the car serviced I have them “give it a bath”. This last time the bath was an exceptional one! Everyone answers my questions respectively. I just plain like the folks in this service department. More

4/5 ok Communication was good. Service was fast. Lithia Toyota doesn’t wash your vehicle after service. I will give them five star rating if they did Communication was good. Service was fast. Lithia Toyota doesn’t wash your vehicle after service. I will give them five star rating if they did More

Service at Lithia Toyota is always excellent The customer service at Lithia Toyota was very good. John is really nice and informative. He answered my questions with excellent knowledge of my RAV4 The customer service at Lithia Toyota was very good. John is really nice and informative. He answered my questions with excellent knowledge of my RAV4. The service team there does a superb job of taking good care of my car and in a timely manner. Good job everyone! More

"SERVICE" is the key word. The service at Lithia Toyota is the best....The employees are the most professional I've encountered in this field.They make it a pleasure. The service at Lithia Toyota is the best....The employees are the most professional I've encountered in this field.They make it a pleasure. More

Oil Change When I pulled in for an oil change without an appointment and saw a line of cars I figured that I would be there a while but they had me in and out of When I pulled in for an oil change without an appointment and saw a line of cars I figured that I would be there a while but they had me in and out of there in not time at all. More

Fast and easy Easy to get in without an appointment and the service was fast. My car was ready before I expected. I used the shuttle to get back to the dealership w Easy to get in without an appointment and the service was fast. My car was ready before I expected. I used the shuttle to get back to the dealership which was convenient. More

Oil + I purchased this truck CPO a few months and it was time for an oil change. Two other concerns have come up (incl. weird, intermittent speaker problem) I purchased this truck CPO a few months and it was time for an oil change. Two other concerns have come up (incl. weird, intermittent speaker problem). Everything was addressed in about 2 hours; only the speaker problem hasn't been identified yet. More

Oil Change We came in for our regular oil change. The service was great as always and our vehicle was done quickly. Will definitely continue to return. We came in for our regular oil change. The service was great as always and our vehicle was done quickly. Will definitely continue to return. More

Great service Great knowledgeable people they work very good for your best benefit they understand your needs and work to find the right solution will come back Great knowledgeable people they work very good for your best benefit they understand your needs and work to find the right solution will come back More