Lithia Toyota of Medford

Just in for oil change I have given 5 stars, as the service is always great. They brought to my attention that I also had a dirty filter, even though I was in for only an oi I have given 5 stars, as the service is always great. They brought to my attention that I also had a dirty filter, even though I was in for only an oil change...I replaced it. The only negitive thing to the whole experience everytime, seems to be the long wait time. We live in Prospect, and if I don't leave by 6:30 a.m., I'm there for hours, just waiting for an oil change. I know you're busy... and for you that's a good thing, but I've waited over two and a half hours in the waiting room for just a routine oil change. An hour down there, and another back, and two & a half hours in the waiting room, a stop for gas & a little groceries, and I've shoot the whole day More

First time services not impressed Not impressed so far , will be back because I have to , so they will have a second chance , we'll see if they do any better Not impressed so far , will be back because I have to , so they will have a second chance , we'll see if they do any better More

Great first Toyota Care Service Great job. Quick efficient and done in 30 minutes. They even checked a rattle I had coming from the roof rack of my new Highlander and fixed it. Great job. Quick efficient and done in 30 minutes. They even checked a rattle I had coming from the roof rack of my new Highlander and fixed it. More

Great service! You guys provided fast service and found a solution to fix something you guys could figure out by sending it out! You guys rock! a solution to fix something you guys could figure out by sending it out! You guys rock! More

Good service and communication Clear instructions, good explanations and timeframe was met. It was a claim that the insurance company is paying for so disappointed I had to pay Clear instructions, good explanations and timeframe was met. It was a claim that the insurance company is paying for so disappointed I had to pay upfront and get reimbursed later. More

Excellent service and knowledge David Solorio, our sales representative, was truly wonderful! Before we even stepped inside the building he greeted us and gave us his full attention; David Solorio, our sales representative, was truly wonderful! Before we even stepped inside the building he greeted us and gave us his full attention; taking us around to see all the different vehicles we were considering in order to help us make the best choice for our needs. His knowledge of each vehicle was extremely important in discerning pros and cons for what we needed. I can’t recommend David enough for helping others out there find the perfect auto match. It was a 10 out of 10 perfect experience and we look forward to many years of purchasing through him and the dealership. More

hassle free service and excellent help Overall fantastic experience from sale, service, and when I stop in for help with some of the features on the vehicle. Everyone is very friendly and Overall fantastic experience from sale, service, and when I stop in for help with some of the features on the vehicle. Everyone is very friendly and helpful. More

Give them a try Never having used a dealership for service before, the Lithia team has been a welcome surprise in terms of cost, convenience, and knowledge. The opti Never having used a dealership for service before, the Lithia team has been a welcome surprise in terms of cost, convenience, and knowledge. The options for additional service were presented as just that, options rather than demands. Very low pressure. More

sienna van spruce up. John always treats us fairly & courteously. We have been dealing with him for at least 12 years. If we run into problems we know who to call. John always treats us fairly & courteously. We have been dealing with him for at least 12 years. If we run into problems we know who to call. More

Great Experience I had to take my Sienna in for an emergency recall of the passenger airbags. While in there, I was able to get not only that taken care of, but oil ch I had to take my Sienna in for an emergency recall of the passenger airbags. While in there, I was able to get not only that taken care of, but oil changed, breaks replaced, and a second recall done! John and the staff were so accommodating and helpful! More