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Lithia Toyota of Medford

Medford, OR

4.5
4,810 Reviews

1420 North Riverside Ave

Medford, OR

97501

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Showing 4,810 reviews

February 26, 2023

I had put trust into this dealership and they not only refused to take accountability for their mistakes but the way they spoke to me was beyond any level of professionalism that is deemed acceptable. More

by KENDRASHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael and his manager as well as the “head service guy”
February 26, 2023

Appreciate my salesman who helped me out and got me a good deal and quick enough to get me in and out and back to work. More

by TREVORSCHAUFFLER13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Tatro also. , Evan Seegmiller, John Rogers, Greg Templer
Feb 27, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your wonderful review, Trevor! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

February 26, 2023

Greg Templer was very courteous and patient as he gave us all the best instructions on all those new buttons in our hybrid. Got our new car earlier than expected- happy clients! More

by MASONSX4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Kane, Armando Ledesma Jr., Greg Templer
Feb 27, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad Greg and the team were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

February 26, 2023

It was good. Got real long at times. Enjoyed my time there on both days. Thanks More

by DONALEEROGERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Jon Vevera
Feb 27, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

February 26, 2023

The staff I interacted with was professional and they kept me informed while I waited More

by Dingaling73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Deanna Jackson, Jarren Brown
Feb 27, 2023 -

Lithia Toyota of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

February 25, 2023

I have been working with Scott regarding a rattle in the trim piece in my door on a brand new tundra. I have been in 5-6 times and getting frustrated but Scott is frustrated also. Had a field check thought More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel
Feb 26, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Mark Grossman, Service Manager

February 25, 2023

It was amazing. I was treated not like a customer but like family everybody was very professional, but the service manager took it to another level he makes me remem More

by BEACARLOS2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Feb 26, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

February 25, 2023

The service was quick and done right. Everyone is fast and friendly always with a smile. More

by pdonald63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Snoke, Zach Hamar
Feb 26, 2023 -

Lithia Toyota of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

February 24, 2023

Lithia Toyota in Medford, OR, is prompt and efficient with their services. The oil change was a late addition to a busy day and the dealership was great about getting our 4-Runner in and out! More

by JENRCANFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jacobsen
Feb 26, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Jen, please let us know. Mark Grossman, Service Manager

February 24, 2023

I have worked with Brian and Scott in the past and each time it gets better - a real family experience that continues to grow. I appreciate their friendliness, their honesty, and their professionalism. T More

by mike123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Scott Weigand
Feb 26, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Mike, and we look forward to working with you again. Troy Kloke, General Sales Manager

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