Lithia Toyota of Medford

In and Out for 5K mile service First time service for my new RAV4 Limited Hybrid. Not very complicated, but they were ready for it when my appointment time came. Check-in was no has First time service for my new RAV4 Limited Hybrid. Not very complicated, but they were ready for it when my appointment time came. Check-in was no hassle and Jared took notes on a couple of minor issues I wanted to be checked beyond the standard service. Delivered my car back within an hour. More

came in for a simple oil change was in & out Jarren Brown was professional, courteous & knowledgeable - I appreciate that he let me know all the options on for my vehicle before and after oil cha Jarren Brown was professional, courteous & knowledgeable - I appreciate that he let me know all the options on for my vehicle before and after oil change More

New Tacoma I purchased a new vehicle for the first time in many years. The experience was great and painless. The staff was great and very knowledgeable. I wo I purchased a new vehicle for the first time in many years. The experience was great and painless. The staff was great and very knowledgeable. I would highly recommend them to anyone looking to purchase a vehicle. More

Explanations and options The people at the service desks are knowledgeable and give easy to understand explanations to someone like me who knows nothing about cars. I also l The people at the service desks are knowledgeable and give easy to understand explanations to someone like me who knows nothing about cars. I also like the fact that you have a record of all service records since I bought the car and can check to make sure any problems are taken care of. More

Joe was great to work with. I HAVE BROUGHT MY PRIUS HERE SEVERAL TIMES OVER THE YEARS, I HAVE NEVER HAD A BAD EXPERIENCE WITH THIS PLACE.THE WAIT TIME WAS NOT BAD EITHER. I HAVE BROUGHT MY PRIUS HERE SEVERAL TIMES OVER THE YEARS, I HAVE NEVER HAD A BAD EXPERIENCE WITH THIS PLACE.THE WAIT TIME WAS NOT BAD EITHER. More

Oil change The dealership is always busy, but they do their best to get you in and out as quickly as possible. I did not have an appointment but they worked me The dealership is always busy, but they do their best to get you in and out as quickly as possible. I did not have an appointment but they worked me in. Always a friendly professional staff. More

Service with a smile Even though I’m listed as the first point of contact for our “new” used Rav 4 hybrid, my husband takes the car for servicing. He said the service appo Even though I’m listed as the first point of contact for our “new” used Rav 4 hybrid, my husband takes the car for servicing. He said the service appointment was on time and done within the promised hour. What more can you ask ? I am aggravated by this survey that you can’t exit unless every field is filled in. Not very customer friendly! More

All I needed was a 5,000 mile checkup and a tire rotation. My appointment was honored, the work was done and I was on my way in about an hour. I have another issue. I want the driver’s side to un rotation. My appointment was honored, the work was done and I was on my way in about an hour. I have another issue. I want the driver’s side to unlock or lock all 4 doors and the hatch door. The service technician said this could be done but scheduled in advance. If this is true this is a design deficiency. My 2007 Prius allowed me to make that change myself. I find nothing about this in my 2019 Prius’ Owners Manual. More

Great Service as always Always nice to take your car somewhere you can trust....Lithia Toyota Medford. The service and the people are great. Love being able to make appointm Always nice to take your car somewhere you can trust....Lithia Toyota Medford. The service and the people are great. Love being able to make appointments on line. More

Made an appt. ahead, car in and out as promised. John McG. pointed out 2 items of concern which I did look into and solved the problem. Most important was low battery, bought new one. John McG. pointed out 2 items of concern which I did look into and solved the problem. Most important was low battery, bought new one. More