Lithia Toyota of Medford

Explanations and options The people at the service desks are knowledgeable and give easy to understand explanations to someone like me who knows nothing about cars. I also l The people at the service desks are knowledgeable and give easy to understand explanations to someone like me who knows nothing about cars. I also like the fact that you have a record of all service records since I bought the car and can check to make sure any problems are taken care of. More

Joe was great to work with. I HAVE BROUGHT MY PRIUS HERE SEVERAL TIMES OVER THE YEARS, I HAVE NEVER HAD A BAD EXPERIENCE WITH THIS PLACE.THE WAIT TIME WAS NOT BAD EITHER. I HAVE BROUGHT MY PRIUS HERE SEVERAL TIMES OVER THE YEARS, I HAVE NEVER HAD A BAD EXPERIENCE WITH THIS PLACE.THE WAIT TIME WAS NOT BAD EITHER. More

Oil change The dealership is always busy, but they do their best to get you in and out as quickly as possible. I did not have an appointment but they worked me The dealership is always busy, but they do their best to get you in and out as quickly as possible. I did not have an appointment but they worked me in. Always a friendly professional staff. More

Service with a smile Even though I’m listed as the first point of contact for our “new” used Rav 4 hybrid, my husband takes the car for servicing. He said the service appo Even though I’m listed as the first point of contact for our “new” used Rav 4 hybrid, my husband takes the car for servicing. He said the service appointment was on time and done within the promised hour. What more can you ask ? I am aggravated by this survey that you can’t exit unless every field is filled in. Not very customer friendly! More

All I needed was a 5,000 mile checkup and a tire rotation. My appointment was honored, the work was done and I was on my way in about an hour. I have another issue. I want the driver’s side to un rotation. My appointment was honored, the work was done and I was on my way in about an hour. I have another issue. I want the driver’s side to unlock or lock all 4 doors and the hatch door. The service technician said this could be done but scheduled in advance. If this is true this is a design deficiency. My 2007 Prius allowed me to make that change myself. I find nothing about this in my 2019 Prius’ Owners Manual. More

Great Service as always Always nice to take your car somewhere you can trust....Lithia Toyota Medford. The service and the people are great. Love being able to make appointm Always nice to take your car somewhere you can trust....Lithia Toyota Medford. The service and the people are great. Love being able to make appointments on line. More

Made an appt. ahead, car in and out as promised. John McG. pointed out 2 items of concern which I did look into and solved the problem. Most important was low battery, bought new one. John McG. pointed out 2 items of concern which I did look into and solved the problem. Most important was low battery, bought new one. More

walk-in oil change & tire repair Our Toyota Sienna was taken care of promptly for a routine oil change & a tire repair. We didn't want to wait for an appointment, so we brought it in Our Toyota Sienna was taken care of promptly for a routine oil change & a tire repair. We didn't want to wait for an appointment, so we brought it in early morning as a walk in & we promptly taken care of. More

The way car buying should be I received a quote from Benji when I submitted a KBB local search for the RAV4 I was looking for. Ben was a lot of fun and has a great sense of humo I received a quote from Benji when I submitted a KBB local search for the RAV4 I was looking for. Ben was a lot of fun and has a great sense of humor. He was very knowledgeable and not pushy. My wife and I asked many questions and compared several models. We found the perfect match for us. Thanks Lithia Toyota if Medford. More

Helpful and Friendly Always have a good experience with the service team, they're knowledgeable and can sometimes save me some money on things I don't need yet. Always have a good experience with the service team, they're knowledgeable and can sometimes save me some money on things I don't need yet. More