
Lithia Toyota of Medford
Medford, OR
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Great service Mr. Oppy made the extra effort to get me in the very same day I missed my appointment. Everyone there is extremely friendly and the shuttle service i Mr. Oppy made the extra effort to get me in the very same day I missed my appointment. Everyone there is extremely friendly and the shuttle service is a big plus. More
Great! Service. Always great service, comfortable waiting room, and complete confidence in the personnel is reason enough to return my vehicle to Lithia Toyota . Tha Always great service, comfortable waiting room, and complete confidence in the personnel is reason enough to return my vehicle to Lithia Toyota . Thanks Lithia, I will be back. More
Awesome service Brought my Toyota in for an oil change and had them check out my coolant too. Jared did a great job breaking down cost to me. Always get me in and o Brought my Toyota in for an oil change and had them check out my coolant too. Jared did a great job breaking down cost to me. Always get me in and out quickly! More
Chad and Anthony Thanks for all the assistance explaining the features of our new Tacoma! And you stayed after-hours to explain. Your service to us was very profession Thanks for all the assistance explaining the features of our new Tacoma! And you stayed after-hours to explain. Your service to us was very professional. Great job! More
Great Happy, smiling employees make for a great service team. Quick, thorough and an all around pleasant experience. I appreciate the knowledge my service Happy, smiling employees make for a great service team. Quick, thorough and an all around pleasant experience. I appreciate the knowledge my service techs have. More
Oil/tire change success. Fell short on transmission flush I always use lithia for my lifetime oil changes and go to the dealership close to my life. They’ve been offering transmission flush service as it was I always use lithia for my lifetime oil changes and go to the dealership close to my life. They’ve been offering transmission flush service as it was due by time. Finally I agree to do the service and after waiting for just over 2 hours I was informed they couldn’t do the service because they didn’t have a special tool to do it. I was referred to got over to the specific dealership of my make of car or to a local transmission repair place. I felt frustrated that after being offered the service many times I finally afford to do it and they fell short. Especially when they advertise they service all makes and models. More
Always happy with the customer service They keep me coming back. Everybody is service and sales that I've dealt with are friendly and knowledgeable. Got my wife's truck serviced and will They keep me coming back. Everybody is service and sales that I've dealt with are friendly and knowledgeable. Got my wife's truck serviced and will be back next month for mine. More
Late for work I got to the service line 30 mins before opening, I was first in the garage when the doors opened. I expected to be there 30mins for an oil change and I got to the service line 30 mins before opening, I was first in the garage when the doors opened. I expected to be there 30mins for an oil change and ended up approving the brake fluid replacement. It took the service department an hour to change the oil and I had to cancel the brake fluid replacement because I was late for work. I could of gone through a quick lube and been on the road within 30 mins. Overall not a good experience. Jared that helped me at the desk was really nice, accommodating but the service in the garage was a snails pace compared to what I'm use to. Also, asked them to replace a bulb which I supplied and they lost in my engine compartment. They went to install the second bulb and dropped it in the engine compartment. So I still have a light out and brake fluid that needs replaced. I received an oil change and cabin filter replacement which I think took over an hour to do. And I was late to work. More
Oil change Everyone was great and extremely quick! Thank you! We will continue to use Lithia Toyota for both servicing and our future purchases when it comes to Everyone was great and extremely quick! Thank you! We will continue to use Lithia Toyota for both servicing and our future purchases when it comes to our vehicles. More
Great experience Our service agent, Jayna, was wonderful. All questions were thoughtfully answered. All inquiries were promptly answered. All expectations were met. Fe Our service agent, Jayna, was wonderful. All questions were thoughtfully answered. All inquiries were promptly answered. All expectations were met. Felt very comfortable working with Jayna, would highly recommend her to all new car buyers. More