Lithia Toyota of Medford

2019 RAV4 1st checkup At 8 am all the members of the service department were already at the top of their game - helpful in a friendly way, precise in a comfortable way, and At 8 am all the members of the service department were already at the top of their game - helpful in a friendly way, precise in a comfortable way, and timely in a quicker-than-expected way. More

Purchase of a new vehicle The sales representative and sales manager were friendly, professional and sincere in listening to my needs and worked to find me a car to meet them.. The sales representative and sales manager were friendly, professional and sincere in listening to my needs and worked to find me a car to meet them.. They were thorough in explaining and demonstrating the features of the vehicles they showed me. I was provided a fair trade-in and financial purchase package on a new vehicle. I never felt pressured to make a commitment. More

Efficient Professional Service I had to take my Toyota Sienna in because of an airbag recall. They got me scheduled quickly and had the airbag repaired in a timely and efficient man I had to take my Toyota Sienna in because of an airbag recall. They got me scheduled quickly and had the airbag repaired in a timely and efficient manner. More

The service was great. Walked in with the intention to look/buy a new Tacoma, and was able to test drive two vehicles I had had my eyes on. The test drive and paper work were pretty effortless. Overall th look/buy a new Tacoma, and was able to test drive two vehicles I had had my eyes on. The test drive and paper work were pretty effortless. Overall the shopping experience was great. The only blip on an otherwise great experience, would be the 15 min plus wait for my vehicle to be “washed” only to get it back with water spots on the windshield and streaks on the back windows. It was clearer to see out the windows during the test drive. More

Very good, but My experience was definitely positive, altho it does take a few hours to get the paperwork done even when preapproved. The salesman was very good. The My experience was definitely positive, altho it does take a few hours to get the paperwork done even when preapproved. The salesman was very good. The only downside was after the paperwork and sale were finalized I was handed a single key. Had I known that beforehand I could have made other arrangments. Now I've got to live with one key until I can purchase another, one. I think I should have been informed of this before signing the paperwork. Other than that, I would give 5 stars. More

Great service Jarod is always friendly, professional and helpful when I am at Lithia for service. He spends time explaining what needs to be done and I believe he a Jarod is always friendly, professional and helpful when I am at Lithia for service. He spends time explaining what needs to be done and I believe he always gives me straight talk. I am confident that Lithia provides the best service for my car. More

friendly service went in for oil change and jarod was was friendly and answered all my questions. also car was taken care of quickly so wait was minimal went in for oil change and jarod was was friendly and answered all my questions. also car was taken care of quickly so wait was minimal More

Customer service excellent. I have always had a good experience at Lithia Toyota of Medford. The service staff is top quality which was why I have purchased two cars. I have always had a good experience at Lithia Toyota of Medford. The service staff is top quality which was why I have purchased two cars. More

TRAVELING THROUGH AREA As I was traveling through the Rogue Valley, I noticed that one of my headlights was burned out ~ not a good situation for freeway driving. I found Li As I was traveling through the Rogue Valley, I noticed that one of my headlights was burned out ~ not a good situation for freeway driving. I found Lithia Toyota was close by so I stopped in to have it replaced. Additionally, I had been having trouble recently with my key fob and asked about that . . . it was tested and found that the battery needed replacement. Both issues were resolved quickly and efficiently. Thank you! More

Oil change Approximately two weeks before i had some time off work planned I called for an appointment for an oil change. I was told there were no appointments a Approximately two weeks before i had some time off work planned I called for an appointment for an oil change. I was told there were no appointments available on both the two days I inquired about. That was a first... usually that is plenty of time to schedule. The person on the phone was not very helpful. So on one of my days off I took a chance and stopped by. The service people were very nice, told me they were not very busy and I was able to get the oil changed. I purchased the lifetime oil changes when I bought the car. I was told it would be about an hour but it was closer to two. But I was able to get the service that was needed when it was convenient for me. More