
Lithia Toyota of Medford
Medford, OR
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Good deal and Pleasant Experience My salesman (Skyler) was helpful and responsive without being overbearing. The business office (John, "JR") was fairly fast and efficient. I felt I go My salesman (Skyler) was helpful and responsive without being overbearing. The business office (John, "JR") was fairly fast and efficient. I felt I got a good deal on my new truck (2019 Tacoma). I would purchase another vehicle from them if I had the need and they had what I wanted at my price point. I generally hate buying vehicles--ugh! Lithia Toyota Medford made it easy and pleasant. More
Regular maintenance Was pleased how quickly it was handled. Was emailed that I had a maintenance required and that was nice. Also nice the truck actually tells you as wel Was pleased how quickly it was handled. Was emailed that I had a maintenance required and that was nice. Also nice the truck actually tells you as well. I wasn’t sure though what all was due for maintenance but happy with the service. More
great service Everybody is very helpful and courteous at lithia Toyota in Medford. I bought 3 cars from them already and they always take care of me. Everybody is very helpful and courteous at lithia Toyota in Medford. I bought 3 cars from them already and they always take care of me. More
2019 RAV4 1st checkup At 8 am all the members of the service department were already at the top of their game - helpful in a friendly way, precise in a comfortable way, and At 8 am all the members of the service department were already at the top of their game - helpful in a friendly way, precise in a comfortable way, and timely in a quicker-than-expected way. More
Purchase of a new vehicle The sales representative and sales manager were friendly, professional and sincere in listening to my needs and worked to find me a car to meet them.. The sales representative and sales manager were friendly, professional and sincere in listening to my needs and worked to find me a car to meet them.. They were thorough in explaining and demonstrating the features of the vehicles they showed me. I was provided a fair trade-in and financial purchase package on a new vehicle. I never felt pressured to make a commitment. More
Efficient Professional Service I had to take my Toyota Sienna in because of an airbag recall. They got me scheduled quickly and had the airbag repaired in a timely and efficient man I had to take my Toyota Sienna in because of an airbag recall. They got me scheduled quickly and had the airbag repaired in a timely and efficient manner. More
The service was great. Walked in with the intention to look/buy a new Tacoma, and was able to test drive two vehicles I had had my eyes on. The test drive and paper work were pretty effortless. Overall th look/buy a new Tacoma, and was able to test drive two vehicles I had had my eyes on. The test drive and paper work were pretty effortless. Overall the shopping experience was great. The only blip on an otherwise great experience, would be the 15 min plus wait for my vehicle to be “washed” only to get it back with water spots on the windshield and streaks on the back windows. It was clearer to see out the windows during the test drive. More
Very good, but My experience was definitely positive, altho it does take a few hours to get the paperwork done even when preapproved. The salesman was very good. The My experience was definitely positive, altho it does take a few hours to get the paperwork done even when preapproved. The salesman was very good. The only downside was after the paperwork and sale were finalized I was handed a single key. Had I known that beforehand I could have made other arrangments. Now I've got to live with one key until I can purchase another, one. I think I should have been informed of this before signing the paperwork. Other than that, I would give 5 stars. More
Great service Jarod is always friendly, professional and helpful when I am at Lithia for service. He spends time explaining what needs to be done and I believe he a Jarod is always friendly, professional and helpful when I am at Lithia for service. He spends time explaining what needs to be done and I believe he always gives me straight talk. I am confident that Lithia provides the best service for my car. More
friendly service went in for oil change and jarod was was friendly and answered all my questions. also car was taken care of quickly so wait was minimal went in for oil change and jarod was was friendly and answered all my questions. also car was taken care of quickly so wait was minimal More