
Lithia Toyota of Medford
Medford, OR
Filter Reviews by Keyword
By Type
Showing 4,807 reviews
Great service, as always From the time you walk into the building until you leave with your serviced vehicle, the total experience is something I am completely happy with, co From the time you walk into the building until you leave with your serviced vehicle, the total experience is something I am completely happy with, considering that I am having my truck serviced. Thank You! More
Excellent Customer Service with a smooth transaction! My wife and I had the best car buying experience ever. Troy Kloke and David Solorio were extremely professional and personable. We appreciated the d My wife and I had the best car buying experience ever. Troy Kloke and David Solorio were extremely professional and personable. We appreciated the details that David gave us about the cars we were interested in and the specifics from Troy about financing and leasing. Thank you so much guys for such a pleasurable experience. We will be back!!! Christopher and Tina Rossetta More
Service Joe K did a great job of getting my car serviced, explained my options, answered my questions and provided clear information. I would recommend him t Joe K did a great job of getting my car serviced, explained my options, answered my questions and provided clear information. I would recommend him to others More
Efficiently processed the transaction. Understands the car I already knew basically what I was looking for. The show and tell was good and then the write-up and closing process went very fast. This was a one d I already knew basically what I was looking for. The show and tell was good and then the write-up and closing process went very fast. This was a one day sale. Also, the commitment to help me on follow up questions and support (learning process) later on was something I knew I needed due to the complexity of the vehicle. More
Recalling a Recall It's not often that a Toyota product gets recalled, but occasionally it happens (seat belt mechanism). John Oppy and his team made the experience eas It's not often that a Toyota product gets recalled, but occasionally it happens (seat belt mechanism). John Oppy and his team made the experience easy and swift. Once the part was ordered, the replacement took less than an hour. I hardly had time to finish watching the ESPN show in the waiting room. Great job John! More
Exceptional customer service. I was totally satisfied with thr service, quality of work, and timely completion. I enjoyed the free coffee, the lounge area. It is always a pleasur I was totally satisfied with thr service, quality of work, and timely completion. I enjoyed the free coffee, the lounge area. It is always a pleasure to have my vehicle serviced by this dealership. Keep up the good work. More
Long Time Customer Customer Service is always great and shuttle car is a great asset. Friendly staff! I do not like to be oversold on things to always be done, as they Customer Service is always great and shuttle car is a great asset. Friendly staff! I do not like to be oversold on things to always be done, as they just suggest things to stay on top of for my vehicle. More
Customer Service The customer service was excellent I was not prepared for the wait time but the shuttle made it very convenient. Getting an appointment might be the The customer service was excellent I was not prepared for the wait time but the shuttle made it very convenient. Getting an appointment might be the smart choice. More
Amazing customer service! I absolutely LOVED working with Mike Rapport! The best salesman EVER!! He went above and beyond to get me into a great car. I would recommend him to a I absolutely LOVED working with Mike Rapport! The best salesman EVER!! He went above and beyond to get me into a great car. I would recommend him to anyone who is looking to get a vehicle. More
friendly staff willing to help My service was as a walk in. but the staff were willing and able to make the experience enjoyable with a can do attitude. Thank you. My service was as a walk in. but the staff were willing and able to make the experience enjoyable with a can do attitude. Thank you. More