Lithia Toyota of Medford

Customer Service The customer service was excellent I was not prepared for the wait time but the shuttle made it very convenient. Getting an appointment might be the The customer service was excellent I was not prepared for the wait time but the shuttle made it very convenient. Getting an appointment might be the smart choice. More

Amazing customer service! I absolutely LOVED working with Mike Rapport! The best salesman EVER!! He went above and beyond to get me into a great car. I would recommend him to a I absolutely LOVED working with Mike Rapport! The best salesman EVER!! He went above and beyond to get me into a great car. I would recommend him to anyone who is looking to get a vehicle. More

friendly staff willing to help My service was as a walk in. but the staff were willing and able to make the experience enjoyable with a can do attitude. Thank you. My service was as a walk in. but the staff were willing and able to make the experience enjoyable with a can do attitude. Thank you. More

My service experience for oil change and new battery install I have worked with Thomas, as my service Advisor, for three years now. I like him because I find him to be trustworthy and he explains everything to m I have worked with Thomas, as my service Advisor, for three years now. I like him because I find him to be trustworthy and he explains everything to me. He works very hard and LONG hours. As far as Lithia Toyota, the thing that disappoints me is they don't offer enough coupons for service items, like coolant flush, transmission service or a general coupon for any service with 20% off etc. Bart is SOOOOO helpful too! It is great the way he can assist customers with things like helping me to secure my license plate to the front of my vehicle. It is wonderful to have Bart there in this position! I have dealt with about 8 Toyota dealerships with my car ownership. DeLuca Totyota in Ocala, FL has been my favorite because of the very regular coupons they provide to their customers. I'd also like to add that the persistent reviews that we consumers are asked to spend time doing should account for a "reward" back to the reviewer. I suggest Lithia give a FREE oil change or an appropriate percent off ( 15- 20 %) in a service coupon. More

Great work! Very helpful squeezing me in sort of last minute - I was in the neighborhood and was able to make an appointment for the following morning. Very helpful squeezing me in sort of last minute - I was in the neighborhood and was able to make an appointment for the following morning. More

Very helpful and flexible Willing to work with me for pricing and payments. Felt like they were looking out for my best interest when it came to who I would finance through. Willing to work with me for pricing and payments. Felt like they were looking out for my best interest when it came to who I would finance through. More

Excellent experience This by far was the most enjoyable car buying experience I have had to date. Josh Walton is very friendly, knowledgeable and made this day stress free This by far was the most enjoyable car buying experience I have had to date. Josh Walton is very friendly, knowledgeable and made this day stress free!!! I highly recommend Lithia Toyota and Josh Walton!! More

Great Service and Employees! I always get great service from lithia Toyota! I live in Grants Pass and it's worth the drive to come to Medford! I know my car is in good hands here! I always get great service from lithia Toyota! I live in Grants Pass and it's worth the drive to come to Medford! I know my car is in good hands here! The employees are friendly and I always get wonderful service! John Mcnerney helped me a lot today. My van has over 300,000 miles on it and I know that's because I get my car worked on here! Thank you!! More

First service for my car Customer service was very polite and professional and the service was really quick. I also had a gentleman shuttle me back to work while I waited on t Customer service was very polite and professional and the service was really quick. I also had a gentleman shuttle me back to work while I waited on the service and he was really sweet and conversational. More

Awesome! The service on my car was done great and the service rep was very helpful. I really appreciate the time taken to explain what was going on with my car The service on my car was done great and the service rep was very helpful. I really appreciate the time taken to explain what was going on with my car. More